REX MicroPDA Products - Error "Severe..." is Displayed

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Error "Severe..." is Displayed

When I try to install TrueSync Desktop* or TrueSync Plus* on my Windows NT* system, the following error occurs: "Severe - This installation has detected that a previous installation or un-installation requires you to restart your computer."

Resolution:
Try the following:

Restart Windows* .
In your C:\Windows or C:\WINNT folder, look for a file named WININIT.INI. If you find it, rename it to WININIT.OLD.
Try to install TrueSync Desktop and/or TrueSync Plus again.

This applies to:

Xircom® REX 5000 (REX5000)
Xircom® REX 5001 (REX5001)
Xircom® REX 5500 (REX5500)
Xircom® REX-PRO5 (REX-PRO5)

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These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "Terms of use". For information on currently available Intel products, please see www.intel.com/products.

Solution ID: CS-021073
Date Created: 12-Jul-2005
Last Modified: 13-Jul-2005