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Software Products
Product Discontinuation Announcement FAQ

In an effort to help streamline our security offerings, Intel is winding down its Intel® Anti-Theft Technology business, including its Intel® Anti-Theft Service. Intel® Anti-Theft Service will be terminated by the end of January, 2015. If you are a current user of Intel® Anti-Theft Service and your subscription ends after this date, Intel will be contacting you with further information about your subscription. If you are a user of another company’s product that relies on Intel® Anti-Theft Technology, please contact the company directly to learn more about its plans. For more information about the termination of Intel® Anti-Theft Service, please see the FAQ.

Intel® Anti-Theft Service FAQ

Intel is discontinuing Intel® Anti-Theft Service. This FAQ is provided in order to give more information to Intel’s customers and potential customers about the discontinuance of the service.

Q. When will Intel stop new subscription activations of Intel Anti-Theft Service?

A. Intel will stop accepting new paid subscriptions at the end of January, 2014.

Q. I bought Intel Anti-Theft Service, but did not activate it before the end of January, 2014. What will happen?

A. If you hold a valid retail subscription to Intel Anti-Theft Service but have not activated your subscription, you may be eligible for a rebate from Intel. You will be informed of your eligibility when you attempt to activate a new subscription using your activation code.

Q. I am an existing customer of Intel Anti-Theft Service. What will happen to me?

A. Intel will continue supporting your subscription to the service until the end of January 2015. When your subscription expires, you will not have any option to renew the service.

Q. I am an existing customer of Intel Anti-Theft Service but my subscription does not expire before the end of January 2015. What will happen to me?

A. You will be offered a prorated rebate by Intel. Intel will contact you directly with information regarding the details of the rebate.

Q. I am currently using a trial of Intel Anti-Theft Service. What will happen to me?

A. Intel will continue supporting your subscription through the end of the trial period.

Q. My laptop came with a free trial of Intel Anti-Theft Service but I have not yet activated the service. What will happen to me?

A. All trial subscriptions to Intel Anti-Theft Service will be eligible for activation until the end of March, 2014. If you have not activated your service prior to that date, you will not be able to activate the trial service at all. If you activate your trial prior to the end of March 2014, you will have access to the service for your trial period but you will not be able to activate a longer subscription after the end of January, 2014.

For further information and technical support on Intel Anti-Theft Service version 1.x, please click here.
For further information and technical support on Intel Anti-Theft Service version 2.x (Provided by McAfee), please click here.

This applies to:

Intel® Anti-Theft Service (Intel® AT Service)
Intel® Anti-Theft Service Provided by McAfee
Intel® Anti-Theft Technology

Solution ID: CS-034630
Last Modified: 18-Dec-2013
Date Created: 17-Dec-2013
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