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Intel® XML Content Router
Intel® XML Accelerator
Product Discontinuation Statement
Effective October 15, 2006, Intel announced the discontinuation of the Intel XML Content Router and Intel XML Accelerator. The following Intel products will be discontinued:
Product Discontinuation Schedule :
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October 15, 2006 |
Product Discontinuation Announcement Date |
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August 31, 2006 |
Last Delivery Date (based on product availability). |
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July 31, 2007 |
Telephone support discontinued. |
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July 31, 2007 |
24x7 email and Web case support will be replaced by 10x5 email and Web case support. Support email and web cases will be supported only during the hours of 8:00 AM – 6:00 PM (Central Standard Time), Monday-Friday. |
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July 31, 2007 |
Advanced hardware replacement discontinued.
Standard (in factory) warranty replacement will continue.
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December 31, 2007 |
10x5 email and Web case support discontinued.
Automated self-help services will continue on the Intel Premier web site. |
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December 31, 2007 |
Standard warranty replacement discontinued. |
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October 15, 2008 |
Automated self-help services discontinued. | |
Why is Intel no longer offering the Intel XML Content Router and Intel XML Accelerator?
For XSL transformations, Intel is developing XSLT libraries that will be available by the end of 2006. The discontinuation of the Intel XML Content Router and Intel XML Accelerator is intended to assist the navigation towards an evolving product strategy.
How long will Intel provide support for the Intel XML Content Router and Intel XML Accelerator?
Automated self-help which includes product documentation, technical tips, and software downloads will continue through October 15, 2008. Interactive support via email support and Web case support will continue through December 31, 2007.
Can I renew my support or maintenance agreement on the Intel XML Content Router or Intel XML Accelerator?
No.
What if I have a hardware problem with my Intel XML Content Router or Intel XML Accelerator and need a warranty replacement. Will you still honor the warranty?
Intel will honor the warranty through December 31, 2007.
Since Intel will no longer offer Intel XML Content Router or Intel XML Accelerator , are you recommending a different product?
The Intel® SOA Expressway replaces functionality in these discontinued Intel products. For more information on Intel SOA Expressway, please see www.intel.com/software/soae.
This applies to:
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