Networking Connectivity
Xircom® CreditCard Ethernet 10/100 Adapter (CE3B-100BTX)
Xircom® CreditCard Ethernet 10 Adapter with Windows* 95

DOCUMENT #...... 3056
MODEL .......... Xircom® CreditCard Ethernet 10 Adapter, Xircom® CreditCard Ethernet 10/100 Adapter, Xircom® RealPort™ Ethernet 10/100 Adapter, Xircom® RealPort2™ Ethernet 10/100 Adapter
NETWORK OS ..... Windows* 95
OS ............. Windows* 95
DRIVER ......... CE3.SYS
LAPTOP ......... Generic, not machine specific
DATE MODIFIED .. July 31, 2001

This document contains technical difficulties and possible resolutions for the Xircom® CreditCard Ethernet Adapter 10/100 and Windows* 95.

Before proceeding please verify that you are using the latest drivers for your installation. Driver versions can be verified by checking the version number of your driver diskette against the version found in one of the following forums:

Please review the README.TXT file found with the latest driver files for the most recent information on these drivers.

Please also verify that your laptop PC is Windows 95 compatible by reviewing the latest HARDWARE.TXT file for Windows 95 or by contacting your laptop vendor.

Precaution

Persons using and carrying out the instructions in this document should be familiar with the use of the Windows 95 Control Panel and other functions in this document. Utilizing this information in an incorrect manner may cause adverse effects in the operation of your CreditCard Ethernet Adapter 10/100 and the Windows 95 operating system. If you are not familiar with the functions found in this document please seek the assistance of your network administrator or someone familiar with Windows 95 and the installation of PCMCIA adapters.

To perform the following troubleshooting steps and driver install, you will need the Windows 95 installation diskettes or CD-ROM. Please have them handy.

Contents

Troubleshooting Installation Difficulties
Troubleshooting Network Difficulties

Troubleshooting Installation Difficulties

If the computer does not recognize the adapter when inserted (after a cold boot) please do the following:

  1. Shut down the machine and remove the Xircom adapter from the PCMCIA slot.

  2. From the desktop, right click the 'My Computer' icon. Click 'Properties' and click the 'Device Manager' tab.

  3. Look through the installed devices for the 'PCMCIA Socket' listing. If present, double click this listing to verify the type of PCMCIA controller the machine uses. If the PCMCIA device listing contains a red 'X' or yellow exclamation point, close the Device Manager and from the Control Panel double click the 'PC Card (PCMCIA)' icon. The PCMCIA Wizard should auto-detect and install PCMCIA support. After the PCMCIA support drivers are installed the machine will need to reboot to activate the PCMCIA controller.

  4. If the 'PCMCIA Socket' device is not listed, go back to the Control Panel, open the 'Add New Hardware' icon and click the 'NEXT' button. If you are not certain about the type of PCMCIA controller your laptop uses, click the 'YES' button and click 'Next' so Windows 95 will search for new PCMCIA hardware.

    4a) If you know what type of controller your laptop uses click the 'NO' button, click'NEXT', select 'PCMCIA Socket' and click 'NEXT' again. Select the appropriate PCMCIA controller type and follow the prompts. The machine will need to restart for the new settings to take effect.

    PLEASE NOTE

    Without PCMCIA support, PCMCIA adapters will not function under Windows 95. If the PCMCIA install Wizard does not function properly and there is no listing for the 'PCMCIA Socket' controller in the Device Manager window, please contact your laptop vendor for installation assistance and/or the availability of compatible Windows 95 PCMCIA drivers for your particular machine.

  5. After successfully installing the PCMCIA controller and rebooting the machine, insert the adapter again. Windows 95 should auto-detect the adapter and install the drivers. If you do not see the 'New Hardware Detected' window appear immediately after loading Windows 95, the Xircom adapter has not been detected and the drivers will not be automatically installed. If the drivers did not install please proceed with step 6, otherwise you adapter should be installed and operational.

  6. From the desktop double click the 'My Computer' icon, open the 'Control Panel' and double click the 'Add New Hardware' icon. Click the 'Next' button, choose the 'NO' radio button and click 'Next' again. Locate and highlight the 'Network adapter' listing by clicking on it. Click 'Next' again. Locate and click on the 'Have Disk' button. Enter the path to the drivers (if you are installing the Xircom drivers from a diskette press the Enter key). You should then select the 'Xircom' listing from the Manufactures list. This will automatically highlight the 'Xircom CreditCard Ethernet Adapter 10/100' listing in the Models box. Click 'OK'. Click 'Finish' Windows should install the driver for your CreditCard Ethernet Adapter 10/100. The installation may also require the Windows 95 installation diskettes or CD-ROM.

  7. If the drivers do not successfully install, check again for any yellow exclamation points or red 'X's in the Device Manager listing. If there is no listing for the network adapter there may be a resource conflict with other internal or external devices connected to the PC. There may also be an undetectable issue with the PCMCIA slots of the machine. Please call Xircom Technical support at one of the numbers listed at the end of this document for further troubleshooting.

Troubleshooting Network Difficulties

If the adapter software installs but you can not gain access to your network (or you notice a yellow exclamation point or red 'X' on the Network adapter listing in the Device Manager) please do the following:

  1. Right click on the 'My Computer' icon, click on the 'Properties' listing and the 'Device Manager' tab. Double click the 'Network Adapters' listing, double click the 'Xircom CreditCard Ethernet Adapter 10/100' listing.

  2. Click the 'Resources' tab and remove the check mark from the 'Use Automatic Settings' box.

  3. Locate the first memory range listing in the 'Resource Settings' box. Click on the words 'Memory Range' and click the 'Change Settings' button.

  4. Using the up arrow to the right of the memory range listing change the memory range to 000D2000 - 000D2FFF. Please notice the 'Conflict Information' box below the 'Memory Value' box to verify that there is no conflict with the chosen range. If there is, continue clicking the up arrow in the 'Memory Value' box until you locate a range that does not reflect a conflict.

  5. Click OK. Windows 95 will read the changes and activate the new settings. When Windows 95 activates the new settings you should hear a two-tone sound indicating the adapter has been recognized and initialized.

    At this point (if you are connecting to more than the Microsoft network) you may need to install additional protocols required for your network. Please consult your installation manual for this information. If the adapter does not initialize, repeat steps 1 through 5 changing the interrupt instead of the memory address. If altering these options has no effect, please call the Xircom technical support office closest to you for more detailed troubleshooting.

This applies to:

Xircom® CreditCard Ethernet 10 Adapter (CE3-10)
Xircom® CreditCard Ethernet 10/100 Adapter (CE3B-100BTX)
Xircom® RealPort™ Ethernet 10/100 Adapter (RE-100)
Xircom® RealPort2™ Ethernet 10/100 Adapter (R2E-100BTX)



Solution ID: CS-008616
Last Modified: 07-Oct-2013
Date Created: 20-Jan-2004
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