DOCUMENT #...... 3056
MODEL .......... Xircom® CreditCard Ethernet 10 Adapter,
Xircom® CreditCard Ethernet 10/100 Adapter,
Xircom® RealPort Ethernet 10/100 Adapter, Xircom® RealPort2 Ethernet 10/100 Adapter
NETWORK OS ..... Windows* 95
OS ............. Windows* 95
DRIVER ......... CE3.SYS
LAPTOP ......... Generic, not machine specific
DATE MODIFIED .. July 31, 2001
This document contains technical difficulties and possible resolutions
for the Xircom® CreditCard Ethernet Adapter 10/100 and Windows* 95.
Before proceeding please verify that you are using the latest drivers
for your installation. Driver versions can be verified by checking
the version number of your driver diskette against the version found
in one of the following forums:
Please review the README.TXT file found with the latest driver
files for the most recent information on these drivers.
Please also verify that your laptop PC is Windows 95 compatible by
reviewing the latest HARDWARE.TXT file for Windows 95 or
by contacting your laptop vendor.
Persons using and carrying out the instructions in this document should
be familiar with the use of the Windows 95 Control Panel
and other functions in this document. Utilizing this information in
an incorrect manner may cause adverse effects in the operation of
your CreditCard Ethernet Adapter 10/100 and the Windows 95 operating
system. If you are not familiar with the functions found in this document
please seek the assistance of your network administrator or someone
familiar with Windows 95 and the installation of PCMCIA adapters.
To perform the following troubleshooting steps and driver install,
you will need the Windows 95 installation diskettes or CD-ROM. Please
have them handy.
Troubleshooting Installation Difficulties
If the computer does not recognize the adapter when inserted
(after a cold boot) please do the following:
- Shut down the machine and remove the Xircom adapter from the PCMCIA
- From the desktop, right click the 'My Computer'
icon. Click 'Properties' and click the 'Device
- Look through the installed devices for the 'PCMCIA Socket'
listing. If present, double click this listing to verify the type
of PCMCIA controller the machine uses. If the PCMCIA device listing
contains a red 'X' or yellow exclamation point, close the Device
Manager and from the Control Panel double click
the 'PC Card (PCMCIA)' icon. The PCMCIA Wizard should auto-detect
and install PCMCIA support. After the PCMCIA support drivers are installed
the machine will need to reboot to activate the PCMCIA controller.
- If the 'PCMCIA Socket' device is not listed, go back
to the Control Panel, open the 'Add New Hardware'
icon and click the 'NEXT' button. If you are not
certain about the type of PCMCIA controller your laptop uses, click
the 'YES' button and click 'Next'
so Windows 95 will search for new PCMCIA hardware.
4a) If you know what type of controller your laptop uses click the
'NO' button, click'NEXT', select
'PCMCIA Socket' and click 'NEXT'
again. Select the appropriate PCMCIA controller type and follow the
prompts. The machine will need to restart for the new settings to
Without PCMCIA support, PCMCIA adapters will not function under
Windows 95. If the PCMCIA install Wizard does not function properly
and there is no listing for the 'PCMCIA Socket' controller in the
Device Manager window, please contact your laptop vendor for installation
assistance and/or the availability of compatible Windows 95 PCMCIA
drivers for your particular machine.
- After successfully installing the PCMCIA controller and rebooting
the machine, insert the adapter again. Windows 95 should auto-detect
the adapter and install the drivers. If you do not see the 'New
Hardware Detected' window appear immediately after loading Windows
95, the Xircom adapter has not been detected and the drivers will
not be automatically installed. If the drivers did not install please
proceed with step 6, otherwise you adapter should be installed and
- From the desktop double click the 'My Computer'
icon, open the 'Control Panel' and double click the
'Add New Hardware' icon. Click the 'Next'
button, choose the 'NO' radio button and click
'Next' again. Locate and highlight the 'Network
adapter' listing by clicking on it. Click 'Next'
again. Locate and click on the 'Have Disk' button.
Enter the path to the drivers (if you are installing the Xircom drivers
from a diskette press the Enter key). You should then select the
'Xircom' listing from the Manufactures list. This will
automatically highlight the 'Xircom CreditCard Ethernet Adapter
10/100' listing in the Models box. Click
'OK'. Click 'Finish' Windows should
install the driver for your CreditCard Ethernet Adapter 10/100. The
installation may also require the Windows 95 installation diskettes
- If the drivers do not successfully install, check again for any
yellow exclamation points or red 'X's in the Device Manager
listing. If there is no listing for the network adapter there may
be a resource conflict with other internal or external devices connected
to the PC. There may also be an undetectable issue with the PCMCIA
slots of the machine. Please call Xircom Technical support at one of
the numbers listed at the end of this document for further troubleshooting.
Troubleshooting Network Difficulties
If the adapter software installs but you can not gain access to your network (or you notice a yellow exclamation point or red 'X' on the Network adapter listing in the Device Manager) please do the following:
- Right click on the 'My Computer' icon, click on the 'Properties' listing and the 'Device Manager' tab. Double click the 'Network Adapters' listing, double click the 'Xircom CreditCard Ethernet Adapter 10/100' listing.
- Click the 'Resources' tab and remove the check mark from the 'Use Automatic Settings' box.
- Locate the first memory range listing in the 'Resource Settings' box. Click on the words 'Memory Range' and click the 'Change Settings' button.
- Using the up arrow to the right of the memory range listing change the memory range to 000D2000 - 000D2FFF. Please notice the 'Conflict Information' box below the 'Memory Value' box to verify that there is no conflict with the chosen range. If there is, continue clicking the up arrow in the 'Memory Value' box until you locate a range that does not reflect a conflict.
- Click OK. Windows 95 will read the changes and activate the new settings. When Windows 95 activates the new settings you should hear a two-tone sound indicating the adapter has been recognized and initialized.
At this point (if you are connecting to more than the Microsoft network) you may need to install additional protocols required for your network. Please consult your installation manual for this information. If the adapter does not initialize, repeat steps 1 through 5 changing the interrupt instead of the memory address. If altering these options has no effect, please call the Xircom technical support office closest to you for more detailed troubleshooting.
This applies to: