Network Connectivity - Xircom® End of Interactive Support Notice

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Xircom® End of Interactive Support Notice - January 20, 2004

This document lists Xircom® Wired Products which will either...

List A: End Interactive Phone and Email Tech Support on 1/20/2004,

OR

List B: Have already ended Interactive Phone and Email Tech Support.

Additionally there will not be any further software updates for any product on this page.

List A:
As of 9/30/2002 Intel discontinued selling the following Xircom® products:
Xircom® REX 6000
Xircom® CardBus Ethernet 10/100 Adapter (CBE-10/100BTX)
Xircom® CreditCard Ethernet 10 Adapter (CE3-10)
Xircom® WinGlobal CardBus 56K Modem Adapter (CBM56WG)
Xircom® WinSwift CardBus 56K Modem (CBM56W)
Xircom® CreditCard Bluetooth* Adapter (CBT)
Xircom® CompactCard GSM Adapter (CFGSM)
Xircom® CreditCard GSM Adapter (CGSM)
Xircom® MiniPCI Ethernet 10/100+Modem 56 GlobalACCESS Adapter (MPCI3A56G-100P)
Xircom® NetStation Switches (NSE4100, NSE8100)
Xircom® CreditCard Ethernet II Adapter (PS-CE2-10)
Xircom® RealPort2™ WinGlobal CardBus 56K Modem Adapter (R2BM56WG)
Xircom® RealPort2™ WinSwift CardBus 56K Modem Adapter (R2BM56W)
Xircom® RealPort2™ Bluetooth* Adapter (R2BT) - already announced on Web site
Xircom® RealPort2™ Wireless Data Adapter (R2WD)
Xircom® RealPort™ CardBus 56K GlobalACCESS Modem Adapter (RBM56G)
Xircom® RealPort™ Ethernet 10 Adapter (RE-10)
Xircom® RealPort™ Ethernet 10+Modem 56 GlobalACCESS Adapter (REM56G-10)
Xircom® RM56V1 RealPort™ 56K Modem Adapter
Xircom® RM56V2 RealPort™ 56K Modem Adapter
Xircom® RM56V3 RealPort™ 56K Modem Adapter
Xircom® SpringPort 56K GlobalACCESS Modem Adapter (SM56GA)
Xircom® XM5620 56K PC Card Modem Adapter
ALL Xircom® GSM Connection Kits (GSMCK, GSMCK2, and RGSMCK)
ALL Xircom® PDC Connection Kits (PDCCK, PDCCK2 and RPDCCK)

Products being discontinued in Europe and Middle East ONLY:
Xircom® 10/100 Network PC Card Adapter (XE2000)
Xircom® XM5600 56K PC Card Modem Adapter

List B - Products previously discontinued:
ALL Xircom® Cellular Analog Connection Kits (CCK, CCK2 and RCCK)
Xircom® CE/A CreditCard Ethernet Adapter
Xircom® CE, CEM, & CM 2, 10, 28, and 33 CreditCard Adapters
Xircom® CM56 and CM56T CreditCard Modems (does not include CM56G)
ALL Xircom® Multiplexors
ALL Xircom® Multiport Modem Adapters
ALL Xircom® PortGear Products
ALL Xircom® Portstation Products
ALL Xircom® Pocket Adapters and Print Servers
ALL Xircom® REX Products
ALL Xircom® Token Ring Products

Q1. Why is Intel no longer offering these products?
A1. These products have been discontinued due to customer preference for other devices and/or newer technologies.

Q2. How long will Intel provide drivers for these products?
A2. Intel will NOT be developing new drivers for these products. Links to information regarding current driver availability can be found on the Intel support site.

Q3. How long will Intel provide support for these products?
A3. Telephone and email support via Intel technicians will continue through January 20, 2004. After that time, only Web information will be available.

Q4. What if I have problems with my product and need an RMA. Will you still honor the warranty?
A4. Intel will continue to honor the warranty for the original retail purchaser. Intel will provide the same or similar product or original purchase price to the original retail purchaser at Intel's discretion with proof of purchase.

Similar Xircom® notices:

End of Interactive Support Disclaimer
These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products.

THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "Terms of use". For information on currently available Intel products, please see www.intel.com/products.

Solution ID: CS-007689
Date Created: 15-Dec-2003
Last Modified: 18-Nov-2009