When upgrading to Microsoft Windows 8*, you can encounter a message telling you to uninstall Intel wired PROSet for Windows.
Because upgrading to Windows 8 is not supported when Intel® PROSet is installed, you must remove the application before you upgrade. If your Intel® Ethernet adapter has full support for Windows 8, you can install Intel® PROSet after completing the upgrade to Windows 8. See Is my Intel® Ethernet Adapter supported in Microsoft Windows 8* to find out if your adapter has full Windows 8 support.
How to remove Intel® PROSet for Windows* Device Manager
- Open Windows Control Panel.
- Click Uninstall a program.
- Uninstall the Intel® Network Connections.
- Click Yes on the User Account Control prompt.
- In the Remove Options screen, uncheck Drivers. This step is required if you want to keep a connection to the network.
- Make sure Intel® PROSet for Windows Device Manager is checked.
- Click Remove
- Click Yes to the question, Are you sure you want to remove the selected components from your computer?
- Click Finish when the completion dialogue displays.
After removing Intel® PROSet for Windows Device Manager, the Windows 8* upgrade compatibility check no longer blocks installation.
Is my Intel® Ethernet Adapter supported in Microsoft Windows 8*?
Download Ethernet Drivers and Software for Windows 8*
What is Intel® PROSet and how do I access it?
Unable to uninstall Intel® Network Connections, Intel® PROSet, or teams
This applies to: