Networking Connectivity
Network Connectivity
Upgrade to Windows 8* Blocked Because of Intel Wired PROSet for Windows

When upgrading to Microsoft Windows 8*, you can encounter a message telling you to uninstall Intel wired PROSet for Windows.

Because upgrading to Windows 8 is not supported when Intel® PROSet is installed, you must remove the application before you upgrade. If your Intel® Ethernet adapter has full support for Windows 8, you can install Intel® PROSet after completing the upgrade to Windows 8. See Is my Intel® Ethernet Adapter supported in Microsoft Windows 8* to find out if your adapter has full Windows 8 support.

How to remove Intel® PROSet for Windows* Device Manager

  1. Open Windows Control Panel.
  2. Click Uninstall a program.
  3. Uninstall the Intel® Network Connections.
  4. Click Yes on the User Account Control prompt.
  5. In the Remove Options screen, uncheck Drivers. This step is required if you want to keep a connection to the network.
  6. Make sure Intel® PROSet for Windows Device Manager is checked.

  7. Click Remove
  8. Click Yes to the question, Are you sure you want to remove the selected components from your computer?
  9. Click Finish when the completion dialogue displays.

After removing Intel® PROSet for Windows Device Manager, the Windows 8* upgrade compatibility check no longer blocks installation.

Related topics
Is my Intel® Ethernet Adapter supported in Microsoft Windows 8*?
Download Ethernet Drivers and Software for Windows 8*
What is Intel® PROSet and how do I access it?
Unable to uninstall Intel® Network Connections, Intel® PROSet, or teams

Operating System:

Windows 8*

This applies to:

Intel® 10 Gigabit AF DA Dual Port Server Adapter
Intel® 10 Gigabit AT Server Adapter
Intel® 10 Gigabit AT2 Server Adapter
Intel® 10 Gigabit CX4 Dual Port Server Adapter
Intel® 10 Gigabit XF LR Server Adapter
Intel® 10 Gigabit XF SR Dual Port Server Adapter
Intel® 10 Gigabit XF SR Server Adapter
Intel® Ethernet Converged Network Adapter X520 Series
Intel® Ethernet Converged Network Adapter X540-T1
Intel® Ethernet Converged Network Adapter X540-T2
Intel® Ethernet Server Adapter I210-T1
Intel® Ethernet Server Adapter I340-F4
Intel® Ethernet Server Adapter I340-T4
Intel® Ethernet Server Adapter I350-F2
Intel® Ethernet Server Adapter I350-F4
Intel® Ethernet Server Adapter I350-T2
Intel® Ethernet Server Adapter I350-T4
Intel® Ethernet Server Adapter X520 Series
Intel® Ethernet Server Adapter X520-DA2
Intel® Ethernet Server Adapter X520-LR1
Intel® Ethernet Server Adapter X520-SR1
Intel® Ethernet Server Adapter X520-SR2
Intel® Ethernet Server Adapter X520-T2
Intel® Gigabit CT Desktop Adapter
Intel® Gigabit EF Dual Port Server Adapter
Intel® Gigabit ET Dual Port Server Adapter
Intel® Gigabit ET Quad Port Server Adapter
Intel® Gigabit ET2 Quad Port Server Adapter
Intel® PRO/100 M Desktop Adapter
Intel® PRO/100 S Desktop Adapter
Intel® PRO/100 S Management Adapter
Intel® PRO/100 S Server Adapter
Intel® PRO/100 VE Desktop Adapter
Intel® PRO/1000 GT Desktop Adapter
Intel® PRO/1000 GT Quad Port Server Adapter
Intel® PRO/1000 MF Dual Port Server Adapter
Intel® PRO/1000 MF Server Adapter
Intel® PRO/1000 MF Server Adapter (LX)
Intel® PRO/1000 MT Desktop Adapter
Intel® PRO/1000 MT Dual Port Server Adapter
Intel® PRO/1000 MT Quad Port Server Adapter
Intel® PRO/1000 MT Server Adapter
Intel® PRO/1000 PF Dual Port Server Adapter
Intel® PRO/1000 PF Quad Port Server Adapter
Intel® PRO/1000 PF Server Adapter
Intel® PRO/1000 PT Desktop Adapter
Intel® PRO/1000 PT Dual Port Server Adapter
Intel® PRO/1000 PT Quad Port Low Profile Server Adapter
Intel® PRO/1000 PT Quad Port Server Adapter
Intel® PRO/1000 PT Server Adapter

Solution ID: CS-033868
Last Modified: 17-Nov-2014
Date Created: 30-Oct-2012
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