Warranty Services
Warranty Services
AA, TA, SA or PBA Numbers

How to find your Intel part number (PN), stocking ID, or serial number (SN)

Intel® NUC
Intel® Desktop Boards
Intel® Server Products
Intel® Networking and Communications Products (wired)
Intel® Solid-State Drives
Examples of letters and numerals commonly confused

Intel® NUC stocking ID/part number or serial number

Example: Intel® NUC Kit

  1. Serial Number
  2. Stocking ID/Part Number (SA)

Example: Intel® NUC Board

  1. Serial Number
  2. Stocking ID/Part Number (AA)

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Intel® Desktop Board stocking ID/part number or serial number
  1. Serial Number
  2. Stocking ID/Part Number (AA)

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Intel® Server Products stocking ID/part number or serial number

Intel® Server Products have one or two white stickers that include the information you might need for warranty replacement. If you are asked for a Stocking ID or a Part Number, look at the stickers attached to the product labeled PBA, Top Assembly, TA, or P/N.

Examples:

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Intel® Networking Products stocking ID/part number or serial number
  1. The Serial Number is a combination of the MAC Address and Part Number.

Example:

  • Use the bolded portion of the MAC address (ignore the first six numbers): 001B215CFD4C090AC
  • Plus, the bolded portion of the Part Number, eliminating the dash) E68785-000
  • The combination of these two bolded numbers equals the Serial Number: 5CFD4C090ACE68785000

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Common errors to avoid when recording your Intel product markings
Serial numbers include both numbers and uppercase letters. It can be easy to misread the following numbers and letters.

0 O Numeral 0 (zero) and uppercase letter O
1 I Numeral 1 and uppercase letter I ("eye")
8 B Numeral 8 and uppercase letter B
6 5 Numeral 6 and numeral 5
2 Z Numeral 2 and uppercase letter Z
V U Upper-case letter V and uppercase letter U
I l Upper-case letter I ("eye") and lowercase letter l ("el")1

1 Lowercase letters are never used in serial numbers, only numbers and uppercase letters are used.

Contact Intel Customer Support if you do not recognize your Intel product serial number or part number.


Related topic
Intel® Ethernet Adapter product label description

This applies to:

Intel® Compute Module MFS5000SI
Intel® Compute Module MFS5520VIR
Intel® Desktop Board D5400XS
Intel® Desktop Board D945GCLF
Intel® Desktop Board D945GCLF2
Intel® Desktop Board D945GCNL
Intel® Desktop Board D945GCPE
Intel® Desktop Board D945GSEJT
Intel® Desktop Board D945PLRN
Intel® Desktop Board D945PWM
Intel® Desktop Board DB43LD
Intel® Desktop Board DG31GL
Intel® Desktop Board DG31PR
Intel® Desktop Board DG31PRBR
Intel® Desktop Board DG33BU
Intel® Desktop Board DG33FB
Intel® Desktop Board DG33TL
Intel® Desktop Board DG35EC
Intel® Desktop Board DG41KR
Intel® Desktop Board DG41MJ
Intel® Desktop Board DG41RQ
Intel® Desktop Board DG41TY
Intel® Desktop Board DG43GT
Intel® Desktop Board DG43NB
Intel® Desktop Board DG45FC
Intel® Desktop Board DG45ID
Intel® Desktop Board DH55HC
Intel® Desktop Board DH55TC
Intel® Desktop Board DP35DP
Intel® Desktop Board DP43TF
Intel® Desktop Board DP45SG
Intel® Desktop Board DP55KG
Intel® Desktop Board DP55SB
Intel® Desktop Board DP55WB
Intel® Desktop Board DP55WG
Intel® Desktop Board DQ33HS
Intel® Desktop Board DQ35JO
Intel® Desktop Board DQ35MP
Intel® Desktop Board DQ43AP
Intel® Desktop Board DQ45CB
Intel® Desktop Board DQ45EK
Intel® Desktop Board DQ57TM
Intel® Desktop Board DQ57TML
Intel® Desktop Board DX48BT2
Intel® Desktop Board DX58SO
Intel® Entry Storage System SS4000-E
Intel® Entry Storage System SS4200-E
Intel® Modular Server System MFSYS35
Intel® PRO/100 M Desktop Adapter
Intel® RAID Controller RS2BL040
Intel® Server Board S1200BT
Intel® Server Board S2600WP
Intel® Server Board S3000AH
Intel® Server Board S3200SH
Intel® Server Board S3420GP
Intel® Server Board S5500BC
Intel® Server Board S5500HCV
Intel® Server Board S5500WB
Intel® Server Board S5520HC
Intel® Server Board S5520UR
Intel® Server Board X38ML
Intel® Server System H2000WP Family
Intel® Server System SC5650BCDP
Intel® Server System SC5650HCBRP
Intel® Server System SR1520ML
Intel® Server System SR1600UR
Intel® Server System SR1625UR
Intel® Server System SR2612UR
Intel® SSD 310 Series
Intel® SSD 320 Series
Intel® SSD 330 Series
Intel® SSD 530 Series
Intel® SSD DC S3500 Series
Intel® SSD DC S3610 Series
Intel® SSD DC S3710 Series
Intel® SSD Pro 2500 Series
Intel® SSD X18-M Series
Intel® SSD X25-E Series
Intel® SSD X25-M Series
Intel® SSD X25-V Series
Intel® Storage Server SSR212MC2
Intel® Workstation Board S5520SC
Intel® Workstation Board WX58BP
Intel® Workstation System SC5650SCWS

Solution ID: CS-031176
Last Modified: 13-Mar-2015
Date Created: 05-Jan-2010
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