Networking Connectivity
Network Connectivity
Cannot Connect to Network After Computer Wakes Up From Hibernation or Sleep

Symptom(s):
When your computer wakes up from hibernation or sleep, you can not browse the Internet or connect to other computers on the network.

Note This article only applies to computers using Windows Vista*.

Solution:
This issue is caused by the operating system. At the time this article was written, Microsoft* had released two hotfixes related to this issue. Follow each of the links below for additional information on these hotfixes.

Article 929734*: You may experience problems after you resume a Windows Vista-based computer from sleep or from hibernation.
Article 928135*: A Windows Vista-based computer stops responding when you resume the computer from hibernation.

Operating System:

Windows Vista 64*, Windows Vista Starter, 32-bit*, Windows Vista Home Basic, 32-bit*, Windows Vista Home Premium, 32-bit*, Windows Vista Business, 32-bit*, Windows Vista Enterprise, 32-bit*, Windows Vista Ultimate, 32-bit*, Windows Vista Home Basic, 64-bit*, Windows Vista Home Premium, 64-bit*, Windows Vista Business, 64-bit*, Windows Vista Enterprise, 64-bit*, Windows Vista Ultimate, 64-bit*, Windows Vista*, Windows Vista 32*

This applies to:

Intel® PRO/1000 PF Dual Port Server Adapter
Intel® PRO/1000 PF Quad Port Server Adapter
Intel® PRO/1000 PF Server Adapter
Intel® PRO/1000 PT Desktop Adapter
Intel® PRO/1000 PT Dual Port Server Adapter
Intel® PRO/1000 PT Quad Port Low Profile Server Adapter
Intel® PRO/1000 PT Quad Port Server Adapter
Intel® PRO/1000 PT Server Adapter

Solution ID: CS-028360
Last Modified: 03-Oct-2014
Date Created: 19-Sep-2007
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