Networking Connectivity
Network Connectivity
RMA request form - Xircom® Dongles & MiniDocks

All requests for Warranty Replacements (RMAs) of Xircom® wired products must be from the original owner and include a proof of purchase. No RMAs will be processed without proof of purchase.

Note:
Channel members with Channel ID#s may prefer to use existing Channel processes. Proof of purchase is not required but you must include your Channel ID#.

Cables (dongles) and Minidocs are ONLY warranted against defects in materials or workmanship. Loss or breakage due to accidents or abuse is not covered.

For warranty, fill out this RMA request form, then fax or mail it (along with the required original proof of purchase) to Intel as outlined below. Do not use this form for any other purpose.

The email address you provide on the form below will be used to send you a Return Material Authorization (RMA) number with important instructions. Once your original product (with RMA number marked on the outside of the package) is received, the replacement will be shipped to the address you provided on this form.

There are two ways to submit your request:
Option 1 - FAX
Fill out this form, print it, then fax it with the proof of purchase to the appropriate region:

North America: FAX: 1-800-582-1071.
Europe, Middle East, and Africa: FAX: ++ 44 (0) 870 567 3012
Asia Pacific: FAX: + 63 2 636-8533 or refer to http://www.intel.com/p/en_US/support/contact/phone
Japan and Korea: Call Contact Center 0120-868686
Option 2 - Mail
Fill out this form, print it, then mail it with the proof of purchase to the appropriate region:
Intel Corporation
5200 NE Elam Young Pkwy
Hillsboro, OR 97124
ATTN: RMA Customer Service JF1-275
Branded Products Support Centre, Mailstop ISW44
Intel Corporation (UK), Ltd.
Pipers Way
Swindon, Wiltshire, England SN3 1RJ
Intel Customer Support Asia Pacific
Mailstop: MN2 - G/F
1321 Apolinario Street
Bangkal, Makati City, Philippines
Intel Hotline Service
Intel K.K.
5-6 Tokodai, Tsukuba-shi,
Ibaraki-ken, 300-2635, Japan

*Product(s)
Note: If your Xircom product is not listed below, please see the RMA Request Form for Xircom® EOIS products or the Expired Warranty List.
    RJ-11 Modem Dongles
      CableMod446 - RJ11 for CBM56W/G Type II PC Cards
      CableMod444 - RJ11 for CBEM56 Type II PC Cards
      CableMod443 - RJ11 for CEM56 & CM-56G PC Cards (Germany, Austria, Switzerland)
      CableMod441 - RJ11 for CEM56, CM56G, CM56T Type II PC Cards
      CableMod404 - RJ11 for CM33U, CM56 Type II PC Cards
      CableISDN521 - ISDN S/T Interface for CI-EURO (with CE approval number 0560X)
      CableISDN522 - ISDN S/T Interface for CI-EURO (no CE approval number or number 168x)
    Ethernet Dongles
      CableETH111 - RJ-45 10BT for CE & CEM Type II PC Cards
      CableETH121 - RJ-45 10BT/100BTX for CE3B, CBE & CEM56 Type II PC Cards
      CableETH122 - RJ-45 10BT/100BTX for CBE2 & CBEM Type II PC Cards
      CableETH123 - RJ-45 10BT for CFE-10 PC Cards
      CableETH211 - BNC 10B2 for CE & CEM Type II PC Cards
    MiniDocks
      MiniDock-641 - Dual Connector Docking Station for CEM56-100
      MiniDock-621 - MiniDock International Ethernet & Modem for CEM-33BT
*Your Name:
*Email Address:
Company (optional):
*Date of Purchase:
*Complete Shipping Address (no P. O. Boxes):
*Region:
*Reason for RMA Request:
*Quantity of RMA:

This applies to:

Xircom® CardBus Ethernet 10/100 Adapter (CBE-10/100BTX)
Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (CBEM56G-100)
Xircom® CardBus Ethernet II 10/100 Adapter (CBE2-100)
Xircom® CardBus Modem 56 WinGlobal (CBM56WG)
Xircom® CompactCard Ethernet 10 Adapter (CFE-10)
Xircom® CreditCard 33.6K Upgradeable Modem Adapter (CM-33U)
Xircom® CreditCard 56K Modem Adapter (CM-56)
Xircom® CreditCard 56K Modem Adapter (CM56T)
Xircom® CreditCard Ethernet 10/100 Adapter (CE3B-100BTX)
Xircom® CreditCard Ethernet 10/100+Modem 56 GlobalACCESS Adapter (CEM56-100)
Xircom® CreditCard Ethernet+Modem 33.6 GlobalACCESS Adapter (CEM33i)
Xircom® CreditCard ISDN Adapter (CI-Euro)



Solution ID: CS-026086
Last Modified: 24-Mar-2014
Date Created: 24-Apr-2007
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