|RMA request form - Xircom® Dongles & MiniDocks|
|All requests for Warranty Replacements (RMAs) of Xircom® wired products must be from the original owner and include a proof of purchase. No RMAs will be processed without proof of purchase. |
Note: Channel members with Channel ID#s may prefer to use existing Channel processes. Proof of purchase is not required but you must include your Channel ID#.
Cables (dongles) and Minidocs are ONLY warranted against defects in materials or workmanship. Loss or breakage due to accidents or abuse is not covered.
For warranty, fill out this RMA request form, then fax or mail it (along with the required original proof of purchase) to Intel as outlined below. Do not use this form for any other purpose.
The email address you provide on the form below will be used to send you a Return Material Authorization (RMA) number with important instructions. Once your original product (with RMA number marked on the outside of the package) is received, the replacement will be shipped to the address you provided on this form.
There are two ways to submit your request:
|Option 1 - FAX|
|Fill out this form, print it, then fax it with the proof of purchase to the appropriate region:|
North America: FAX: 1-800-582-1071.
Europe, Middle East, and Africa: FAX: ++ 44 (0) 870 567 3012
Asia Pacific: FAX: + 63 2 636-8533 or refer to http://www.intel.com/p/en_US/support/contact/phone
Japan and Korea: Call Contact Center 0120-868686
|Option 2 - Mail|
|Fill out this form, print it, then mail it with the proof of purchase to the appropriate region:|
5200 NE Elam Young Pkwy
Hillsboro, OR 97124
ATTN: RMA Customer Service JF1-275
|Branded Products Support Centre, Mailstop ISW44|
Intel Corporation (UK), Ltd.
Swindon, Wiltshire, England SN3 1RJ
|Intel Customer Support Asia Pacific
Mailstop: MN2 - G/F
1321 Apolinario Street
Bangkal, Makati City, Philippines
|Intel Hotline Service|
5-6 Tokodai, Tsukuba-shi,
Ibaraki-ken, 300-2635, Japan
This applies to:
|End of Interactive Support Disclaimer
Intel will not provide future software updates to support new operating systems or improve compatibility with third-party devices and software products.
Solution ID: CS-026086|
Last Modified: 07-Oct-2013
Date Created: 24-Apr-2007