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| RMA request form - Xircom® Dongles & MiniDocks |
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All requests for Warranty Replacements (RMAs) of Xircom® wired products must be from the original owner and include a proof of purchase. No RMAs will be processed without proof of purchase.
Note: Channel members with Channel ID#s may prefer to use existing Channel processes. Proof of purchase is not required but you must include your Channel ID#.
Cables (dongles) and Minidocs are ONLY warranted against defects in materials or workmanship. Loss or breakage due to accidents or abuse is not covered.
For warranty, fill out this RMA request form, then fax or mail it (along with the required original proof of purchase) to Intel as outlined below. Do not use this form for any other purpose.
The email address you provide on the form below will be used to send you a Return Material Authorization (RMA) number with important instructions. Once your original product (with RMA number marked on the outside of the package) is received, the replacement will be shipped to the address you provided on this form.
There are two ways to submit your request:
| Option 1 - FAX |
Fill out this form, print it, then fax it with the proof of purchase to the appropriate region:
North America: FAX: 1-800-582-1071. Europe, Middle East, and Africa: FAX: ++ 44 (0) 870 567 3012 Asia Pacific: FAX: + 63 2 636-8533 or refer to www.intel.com/support/9089.htm#asia Japan and Korea: Call Contact Center 0120-868686 |
| Option 2 - Mail |
| Fill out this form, print it, then mail it with the proof of purchase to the appropriate region: |
Intel Corporation 5200 NE Elam Young Pkwy Hillsboro, OR 97124 ATTN: RMA Customer Service JF1-275 |
Branded Products Support Centre, Mailstop ISW44 Intel Corporation (UK), Ltd. Pipers Way Swindon, Wiltshire, England SN3 1RJ |
Intel Customer Support Asia Pacific Mailstop: MN2 - G/F 1321 Apolinario Street Bangkal, Makati City, Philippines |
Intel Hotline Service Intel K.K. 5-6 Tokodai, Tsukuba-shi, Ibaraki-ken, 300-2635, Japan | |
This applies to:
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End of Interactive Support DisclaimerThese products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products.
THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "Terms of use". For information on currently available Intel products, please see www.intel.com/products.
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Solution ID: CS-026086
Date Created: 24-Apr-2007
Last Modified: 18-Nov-2009
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