RMA request form - Xircom® Wired Products
All requests for Warranty Replacements (RMAs) of Xircom® wired products must be from the original owner and include a proof of purchase. No RMAs will be processed without proof of purchase . Channel members please see Note 1 at bottom. For Dongle or MiniDock replacements, click here .
There are two ways to submit your request:
Option 1 - FAX
Fill out this form, print it, then fax it with the proof of purchase to the appropriate region: North America: FAX: 1-800-582-1071. Europe, Middle East, and Africa: FAX: ++ 44 (0) 870 567 3012 Asia Pacific: FAX: + 63 2 636-8533 or refer to www.intel.com/support/9089.htm#asia Japan and Korea: Call Contact Center 0120-868686
Option 2 - Mail
Fill out this form, print it, then mail it with the proof of purchase to the appropriate region:
Intel Corporation 5200 NE Elam Young Pkwy Hillsboro, OR 97124 ATTN: RMA Customer Service JF1-275
Branded Products Support Centre, Mailstop ISW44 Intel Corporation (UK), Ltd. Pipers Way Swindon, Wiltshire, England SN3 1RJ
Intel Customer Support Asia Pacific Mailstop: MN2 - G/F 1321 Apolinario Street Bangkal, Makati City, Philippines
Intel Hotline Service Intel K.K. 5-6 Tokodai, Tsukuba-shi, Ibaraki-ken, 300-2635, Japan
*Xircom Product being requested (see note 2 below): Select the defective Xircom product Xircom® 10/100 Network PC Card Adapter (XE2000) Xircom® 10/100 Network+Modem 56 PC Card Adapter (XEM5600) Xircom® 56K PC Card Modem Adapter (XM5600) Xircom® 56K PC Card Modem Adapter (XM5620) Xircom® CardBus Ethernet 10/100 Adapter (CBE-10/100BTX) Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (CBEM56G-100) Xircom® CardBus Ethernet II 10/100 Adapter (CBE2-100) Xircom® CardBus Ethernet II 10/100 Adapter (North America 5 Pak, CBE2NAP5) Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, CBEM56GEU) Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, CBEM56GEU1) Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, CBEM56GEU2) Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, RBEM56GEU2) Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (North America 20 Pak - RBEM56GNAP20) Xircom® CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (North America 5 Pak - RBEM56GNAP5) Xircom® CardBus ISDN Connection Kit (CBICK) Xircom® CardCaddy CompactFlash Card Adapter (CFCAD) Xircom® Cellular Analog Connection Kit (CCK2-MOT-1) Xircom® Cellular Analog Connection Kit (CCK-33ATT) Xircom® Cellular Analog Connection Kit (CCK-33MOT) Xircom® Cellular Analog Connection Kit (CCK-33MOT, StarTAC) Xircom® Cellular Analog Connection Kit (CCK-56MOT) Xircom® Cellular Analog Connection Kit (CCK-56MOT, Elite) Xircom® Cellular Analog Connection Kit (CCK-56MOT, StarTAC) Xircom® CompactCard 56K GlobalACCESS Modem Adapter (CFM56G) Xircom® CompactCard 56K GlobalACCESS Modem Adapter (Europe, CFM56GEU) Xircom® CompactCard Ethernet 10 Adapter (CFE-10) Xircom® CompactCard Ethernet 10 Adapter (Europe, CFE10EU) Xircom® CompactCard Ethernet 10 Adapter (North America, CFE10NA) Xircom® CompactCard GSM Adapter (CFGSM) Xircom® CreditCard 28.8K Modem Adapter (CM-28) Xircom® CreditCard 33.6K GlobalACCESS Modem Adapter (CM-33G, CM-33i) Xircom® CreditCard 33.6K Modem Adapter (CM33) Xircom® CreditCard 33.6K Upgradeable Modem Adapter (CM-33U) Xircom® CreditCard 56K GlobalACCESS Modem Adapter (CM56G) Xircom® CreditCard 56K Modem Adapter (CM-56) Xircom® CreditCard 56K Modem Adapter (CM56T) Xircom® CreditCard Bluetooth* Adapter (CBT) Xircom® CreditCard Ethernet 10 Adapter (CE3-10) Xircom® CreditCard Ethernet 10/100 Adapter (CE3B-100BTX) Xircom® CreditCard Ethernet 10/100 Adapter (Europe, 20 Pak - CE3BEUP20) Xircom® CreditCard Ethernet 10/100 Adapter (North America, 20 Pak - CE3BNAP20) Xircom® CreditCard Ethernet 10/100 Adapter (North America, 6 Pak - CE3BNAP6) Xircom® CreditCard Ethernet 10/100+Modem 56 GlobalACCESS Adapter (CEM56-100) Xircom® CreditCard Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, CEM56BTXEU) Xircom® CreditCard Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, CEM56BTXEU1) Xircom® CreditCard Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, CEM56BTXEU2) Xircom® CreditCard Ethernet II Adapter (CE2, PS-CE2-10) Xircom® CreditCard Ethernet+Modem 28.8 Adapter (CEM28, CEM-28) Xircom® CreditCard Ethernet+Modem 33.6 Adapter (CEM33) Xircom® CreditCard Ethernet+Modem 33.6 GlobalACCESS Adapter (CEM33i) Xircom® CreditCard Ethernet+Modem II Adapter (CEM2) Xircom® CreditCard GSM Adapter (CGSM) Xircom® CreditCard ISDN Adapter (CI-Euro) Xircom® CreditCard ISDN Connection Kit (CICK) Xircom® CreditCard Token Ring II Adapter (CT2-16CTP, PS-CT2-16) Xircom® CreditCard Token Ring+Modem 33.6 Adapter (CTM-33CTP) Xircom® GSM Connection Kit (GSMCK2-56ERI-1) Xircom® GSM Connection Kit (GSMCK2-56ERI-2) Xircom® GSM Connection Kit (GSMCK2-56ERI-3) Xircom® GSM Connection Kit (GSMCK2-56ERI-4) Xircom® GSM Connection Kit (GSMCK2-ERI-2) Xircom® GSM Connection Kit (GSMCK2-ERI-3) Xircom® GSM Connection Kit (GSMCK2-ERI-4) Xircom® GSM Connection Kit (GSMCK2-NOK-1) Xircom® GSM Connection Kit (GSMCK2-NOK-3) Xircom® GSM Connection Kit (GSMCK2-SIE-3) Xircom® GSM Connection Kit (GSMCK2-SIE-4) Xircom® GSM Connection Kit (GSMCK-56NOK-1) Xircom® GSM Connection Kit (GSMCK-56NOK-2) Xircom® GSM Connection Kit (GSMCK-56NOK-3) Xircom® GSM Connection Kit (GSMCK-56SIE-1) Xircom® GSM Connection Kit (GSMCK-56SIE-2) Xircom® GSM Connection Kit (GSMCK-56SIE-3) Xircom® GSM Connection Kit (GSMCK-56SIE-4) Xircom® ISDN Connection Kits (Europe, CBICKEU) Xircom® ISDN Connection Kits (Europe, CICKEU) Xircom® ISDN Connection Kits (Europe, RICKEU) Xircom® MiniPCI Ethernet 10/100+Modem 56 GlobalACCESS Adapter (MPCI3A56G-100P) Xircom® MultiPort 4 Port Modem Adapter (MPM-4) Xircom® MultiPort 8 Port Modem Adapter (MPM-8) Xircom® NetStation 4 Port Switch (NSE4100) (Does not cover Reels) Xircom® NetStation 8 Port Switch (NSE8100) (Does not cover Reels) Xircom® NetStation Power Supply (NSEPWR) (3 yr warranty) Xircom® NetStation Reels (30 day warranty) Xircom® PDC Connection Kit (PDCCK) Xircom® PDC Connection Kit 2 (PDCCK2) Xircom® Pocket Ethernet III Adapter (PE3-10Bx) Xircom® Pocket Token Ring III Adapter (PT3-16CTP) Xircom® PortGear 2 Port PCI to USB Expansion Card (PGPCI2, PCI-2U) Xircom® PortGear 4 Port Multifunction USB Hub (PGFHUB02, PGMHUB4, HUB-2U1S1P) Xircom® PortGear 4 Port PCI to USB Expansion Card (PGPCI4, PCI-4U) Xircom® PortGear 4 Port USB Hub (PGHUB4, HUB-4U, MAC-HUB-4U) Xircom® PortGear 6 Port Multifunction USB Hub (PGMHUB6, HUB-2U4S) Xircom® PortGear 7 Port Multifunction USB Hub (PGFHUB04, PGMHUB7, HUB-4U2S1P) Xircom® PortGear 7 Port USB Hub (PGHUB7, HUB-7U, MAC-HUB-7U) Xircom® PortGear Ethernet Adapter + 3 Port USB Hub (PGFHUB01, HUB-3U1E) Xircom® PortGear Mac* Dock Multifunction USB Hub (PGMFHUB, MAC-USB-DOCK) Xircom® PortGear USB To 25 Pin Serial Converter (PGSDB25, U1-S25) Xircom® PortGear USB To 9 pin Serial Converter (PGSDB9, U1-S9) Xircom® PortGear USB to Ethernet Adapter (PGENET10, U1-E45) Xircom® PortGear USB to Mac* DIN8-Serial Converter (PGMSD8, U1-D8) Xircom® PortGear USB To Parallel Printer Converter (PGPC36, U1-P36) Xircom® PortGear USB To SCSI Converter (PGSCSI, U1-SCSI) Xircom® PortGear USBnet Network Adapter (PGUNET, U1-U1) Xircom® PortStation 4 Port USB Hub Module (STUH4) Xircom® PortStation 56K GlobalACCESS Modem Adapter Module (STM56G) Xircom® PortStation 56K Modem Adapter Module (STM56V) Xircom® PortStation 7 Port USB Hub Module (STUH7) Xircom® PortStation Dual 9 Pin Serial Module (STDB9) Xircom® PortStation Dual PS2 Module (STPS22) Xircom® PortStation End Cap Module (STTERM) Xircom® PortStation Ethernet 10 Module (STE10) Xircom® PortStation Parallel Module (STDB25) Xircom® RealPort™ 56K GlobalACCESS Modem Adapter (RM56G) Xircom® RealPort™ 56K GlobalACCESS Modem Adapter (North America 20 Pak - RM56GNAP20) Xircom® RealPort™ 56K Modem Adapter (RM56V1) Xircom® RealPort™ 56K Modem Adapter (RM56V2) Xircom® RealPort™ 56K Modem Adapter (RM56V3) Xircom® RealPort™ CardBus 56K GlobalACCESS Modem Adapter (RBM56G) Xircom® RealPort™ CardBus Ethernet 10/100 Adapter (RBE-100) Xircom® RealPort™ CardBus Ethernet 10/100 Adapter (Europe, RBEEU) Xircom® RealPort™ CardBus Ethernet 10/100 Adapter (Europe 20 Pak - RBEEUP20) Xircom® RealPort™ CardBus Ethernet 10/100 Adapter (North America 20 Pak - RBENAP20) Xircom® RealPort™ CardBus Ethernet 10/100 Adapter (North America 5 Pak - RBENAP5) Xircom® RealPort™ CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (RBEM56G-100) Xircom® RealPort™ Cellular Analog Connection Kit (RCCK-MOT-1) Xircom® RealPort™ Ethernet 10 Adapter (RE-10) Xircom® RealPort™ Ethernet 10 Adapter (Europe 20 Pak - REEUP20) Xircom® RealPort™ Ethernet 10/100 Adapter (RE-100) Xircom® RealPort™ Ethernet 10/100+Modem 56 GlobalACCESS Adapter (REM56G-100) Xircom® RealPort™ Ethernet 10+Modem 56 GlobalACCESS Adapter (REM56G-10) Xircom® RealPort™ Ethernet 10+Modem 56 GlobalACCESS Adapter (Europe, REM56GEU) Xircom® RealPort™ Ethernet 10+Modem 56 GlobalACCESS Adapter (Europe, REM56GEU2) Xircom® RealPort™ Ethernet 10+Modem 56 GlobalACCESS Adapter (North America 5 Pak - REM56GNAP5) Xircom® RealPort™ GSM Connection Kit (RGSMCK-ERI-2) Xircom® RealPort™ GSM Connection Kit (RGSMCK-ERI-3) Xircom® RealPort™ GSM Connection Kit (RGSMCK-ERI-4) Xircom® RealPort™ GSM Connection Kit (RGSMCK-NOK-1) Xircom® RealPort™ GSM Connection Kit (RGSMCK-NOK-3) Xircom® RealPort™ GSM Connection Kit (RGSMCK-SIE-3) Xircom® RealPort™ GSM Connection Kit (RGSMCK-SIE-4) Xircom® RealPort™ ISDN Connection Kit (RICK) Xircom® RealPort™ PDC Connection Kit (RPDCCK) Xircom® RealPort2™ 56K GlobalACCESS Modem Adapter (R2M56GA) Xircom® RealPort2™ Bluetooth* Adapter (R2BT) Xircom® RealPort2™ CardBus Ethernet 10/100 Adapter (R2BE-100) Xircom® RealPort2™ CardBus Ethernet 10/100 Adapter (Europe 20 Pak - R2BEEUP20) Xircom® RealPort2™ CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (R2BEM56G) Xircom® RealPort2™ CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, R2BEM56GEU) Xircom® RealPort2™ CardBus Ethernet 10/100+Modem 56 GlobalACCESS Adapter (Europe, R2BEM56GEU2) Xircom® RealPort2™ CardBus Modem 56-GlobalACCESS (Europe, R2BM6WGAEU2) Xircom® RealPort2™ CardBus Modem 56-GlobalACCESS (Europe, R2M56GAEU1) Xircom® RealPort2™ CardBus Modem 56-GlobalACCESS (Europe, R2M56GAEU2) Xircom® RealPort2™ CardBus Modem 56-GlobalACCESS (North American, R2M56GANA) Xircom® RealPort2™ Ethernet 10/100 Adapter (R2E-100BTX) Xircom® RealPort2™ Ethernet 10/100 Adapter (Europe 20 Pak - R2EEUP20) Xircom® RealPort2™ ISDN Adapter (R2I) Xircom® RealPort2™ ISDN Mobile Adapter (Europe 20 Pak - R2IEUP20) Xircom® RealPort2™ WinGlobal CardBus 56K Modem Adapter (R2BM56WG) Xircom® RealPort2™ WinGlobalACCESS CardBus 56K Modem Adapter (R2BM56WGA) Xircom® RealPort2™ WinSwift CardBus 56K Modem Adapter (R2BM56W) Xircom® RealPort2™ Wireless Data Adapter (R2WD) Xircom® REX-3 (REX-3) (1 yr warranty) Xircom® REX 5000 (REX5000) (1 yr warranty) Xircom® REX 5001 (REX5001) (1 yr warranty) Xircom® REX 5500 (REX5500) (1 yr warranty) Xircom® REX-PRO5 (REX-PRO5) (1 yr warranty) Xircom® REX 6000 (REX6000) Xircom® SpringPort 56K GlobalACCESS Modem Adapter (SM56GA) (2 yr warranty) Xircom® SpringPort Wireless Data Adapter (SWD) Xircom® WinGlobal CardBus 56K Modem Adapter (CBM56WG) Xircom® WinSwift CardBus 56K Modem Adapter (CBM56W)
*Your Name:
*Email Address:
*Phone Number:
Company (optional):
*Date of Purchase:
*Complete Shipping Address (no P. O. Boxes):
*Region: Select your geographic region. Africa Asia Australia Canada Europe Japan Latin America Middle East New Zealand North America *Quantity of RMA:
*Reason for RMA Request:
*Serial Number(s):
Note 1: Channel members with Channel ID#s may prefer to use existing Channel processes. Proof of purchase is not required but you must include your Channel ID#.Note 2: If your Xircom product is not listed in the drop down menu above, please see the Expired Warranty List .
This applies to:
End of Interactive Support Announcement These products are no longer being manufactured by Intel. Additionally, Intel no longer provides interactive support for these products via telephone or e-mail, nor will Intel provide any future software updates to support new operating systems or improve compatibility with third party devices and software products.
THESE DOCUMENTS ARE PROVIDED FOR HISTORICAL REFERENCE PURPOSES ONLY AND ARE SUBJECT TO THE TERMS SET FORTH IN THE "LEGAL INFORMATION" LINK BELOW.For information on currently available Intel products, please see www.intel.com and/or developer.intel.com
Solution ID: CS-026085
Date Created: 24-Apr-2007
Last Modified: 23-Apr-2008