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Cause:
Removing an adapter without first removing the driver creates a "phantom adapter" for computers running Windows* 2000 or later OSs. Phantom adapters prevent some advanced features from functioning correctly.
Solution:
To remove phantom adapters:
- Close Windows* Device Manager.
- Select Start > All Programs > Accessories > Command Prompt, and enter the following commands:
- set devmgr_show_nonpresent_devices=1 and then press ENTER
- start devmgmt.msc and then press ENTER
From the Windows* Device Manager menu, select View > Show hidden devices.
Expand the Network Adapter tree, delete the adapters that are no longer installed by right clicking the gray network adapters and select Uninstall.
Close the Device Manager and reboot your system.
For more information, follow this link:
Device Manager Does Not Display Devices Not Currently Present in Windows 2000*
This applies to:
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