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Obtaining a Direct Return Authorization (DRA) for Your Chassis

To return your Intel NetStructure® chassis for repair or warranty service, please contact Intel Customer Support for your region. Please see the Contact Support page for the phone number for your area, or fill out and submit the email form.

Please have the model number of the chassis ready, as well as a complete description of the problem you are experiencing.

Operating System:
OS Independent

This applies to:
Intel NetStructure® MPCBL0001 High-Performance Single Board Computer
Intel NetStructure® MPCBL0010 Single Board Computer
Intel NetStructure® MPCBL0020 Single Board Computer
Intel NetStructure® MPCBL0040 Single Board Computer
Intel NetStructure® MPCBL0050 Single Board Computer
Intel NetStructure® MPCBL5525N02 High-Performance Processor Board
Intel NetStructure® MPCHC0001 14U Shelf
Intel NetStructure® MPCHC5088 12U General Purpose Packet Switched Platform
Intel NetStructure® MPCHC5089 12U General Purpose Packet Switched Platform
Intel NetStructure® MPCHC5091 4U General Purpose Packet Switched Platform
Intel NetStructure® MPCMM0001 Chassis Management Module
Intel NetStructure® MPCMM0002 Chassis Management Module
Intel NetStructure® MPRTM4808A Rear Panel Transition Board
Intel NetStructure® ZT 4807A Rear Panel Transition Board
Intel NetStructure® ZT 5085 12U Redundant Host Packet Switched Platform
Intel NetStructure® ZT 5088 12U General Purpose Packet Switched Platform
Intel NetStructure® ZT 5090 4U General Purpose Packet Switched Platform
Intel NetStructure® ZT 5504 High-Performance System Master Processor Board
Intel NetStructure® ZT 5515 Compute Processor Board
Intel NetStructure® ZT 5524 High-Performance System Master Processor Board
Intel NetStructure® ZT 6303 250-Watt Hot Swap AC Power Supply
Intel NetStructure® ZT 6314 350-Watt Hot Swap DC Power Supply
Intel NetStructure® ZT 7102 Chassis Management Module
Intel NetStructure® ZT 8101 10/100 Ethernet Switch
Intel NetStructure® ZT 8102 Switch
Intel NetStructure® ZT 96080 IDE Carrier for CompactFlash*

Solution ID: CS-017388
Date Created: 28-Nov-2004
Last Modified: 12-Sep-2007