Networking Connectivity
Intel® PRO/10GbE CX4 Server Adapter
End of interactive support announcement

In April 2008, Intel announced that it will no longer manufacture the Intel® PRO/10GbE CX4 Server Adapter. Effective February 28, 2010, Intel will stop providing interactive support for this adapter. These adapters have a Limited Lifetime warranty and you will still be able request an RMA for defective parts. See questions and answers below.

Product Name

Part Numbers

Last Order Date

Last Ship Date

End of Interactive Support

End of Web Based Support

Intel® PRO/10GbE CX4 Server Adapter

PXLA8591CX4

08/31/2008

12/31/2008

02/28/2010

02/28/2014

Questions:

What if I have problems with my Intel PRO/10GbE CX4 Server Adapter and need an RMA. Will you still honor the warranty?
Yes. The Intel PRO/10GbE CX4 Server Adapter has a limited lifetime warranty. If you need to request an RMA you can do so by going to the RMA form and following the process included in the form.

Where can I get assistance for my Intel PRO/10GbE CX4 Server Adapter after February 2010?
Effective March 1, 2010 e-mail and phone support will no longer be provided for this adapter. If you need technical support or other information on the Intel PRO/10GbE CX4 Server Adapter you will need to get it from the support Web site. Web based support will continue through February 2014.

How long will Intel provide drivers for the Intel PRO/10GbE CX4 Server Adapter?
Intel will no longer test new drivers with the Intel PRO/10GbE CX4 Server Adapter hardware. The last known good drivers are available from Download Center.

Does Intel recommend another product to replace the Intel PRO/10Gbe CX4 Server Adapter?
Yes. For customers using PCI Express*, Intel recommends the new Intel® 10 Gigabit CX4 Dual Port Server Adapter, part number EXPX9502CX4. Based on the Intel® 82598 10 Gigabit Ethernet controller, the Intel 10 Gigabit CX4 Dual Port Server Adapter is designed to meet the throughput and latency requirements of bandwidth-hungry applications, while offering a very low power envelope for energy efficiency. In addition, the adapter is designed with performance-enhancing features for multi-core processors and optimizations for virtualization.

Intel offers a wide range of single, dual, and quad port server adapters. Learn more

This applies to:

Intel® PRO/10GbE CX4 Server Adapter



Solution ID: CS-028963
Last Modified: 20-Jun-2014
Date Created: 23-Mar-2008
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