Networking Connectivity
Intel® Server Adapters
Hyper-V* virtual NIC will not communicate

Symptom(s):
After creating a team or VLAN using Intel advanced networking service (ANS), any Hyper-V* virtual interface created cannot communicate to the network.

Cause:
Failed network communications can be caused by either of the following:

  1. A virtual interface created on any team or VLAN cannot bind to the "Client for Microsoft* Network" protocol once an ANS team or VLAN has been created.
  2. VLAN IDs configured on the Virtual NIC and the ANS VLAN do not match.

Solution:
Follow these steps for creating the virtual switch interface:

  1. Use Intel® PROSet to create the team or VLAN.
  2. Open the Network Control Panel.
  3. Open the team or VLAN.
  4. On the General Tab, uncheck all of the protocol bindings and click OK.
  5. Create the virtual NIC. (If you check the "Allow management operating system to share the network adapter." box you can do the following step in the parent partition.)
  6. Open the Network Control Panel for the Virtual NIC.
  7. On the General Tab, check the protocol bindings that you desire.

Note For Server Core installations:
In order to attach a Hyper-V virtual NIC to a team, you must disable all of the protocol bindings on the team. No command line tools are available to enable or disable protocol bindings on a Server Core installation. You must use a version of Windows Server* with a GUI to attach a virtual NIC to a team.
Note If you create ANS VLANs in the parent partition, and you then create a Hyper-V Virtual NIC interface on an ANS VLAN, then the Virtual NIC interface must have the same VLAN ID as the ANS VLAN. Using a different VLAN ID or not setting a VLAN ID on the Virtual NIC interface will result in loss of communication on that interface.

Related Information
Hyper-V* Child Partition Cannot Communicate through RLB Team

Operating System:

Windows Server 2008 *, Windows Server 2008 Standard *, Windows Server 2008 Standard x64*, Windows Server 2008 Enterprise *, Windows Server 2008 Enterprise x64*, Windows Server 2008 Datacenter *, Windows Server 2008 Datacenter x64*, Windows Web Server 2008 *, Windows Web Server 2008 x64*, Windows Server 2008 for Itanium-based Systems*

This applies to:

Intel® 10 Gigabit AF DA Dual Port Server Adapter
Intel® 10 Gigabit AT Server Adapter
Intel® 10 Gigabit CX4 Dual Port Server Adapter
Intel® 10 Gigabit XF LR Server Adapter
Intel® 10 Gigabit XF SR Dual Port Server Adapter
Intel® 10 Gigabit XF SR Server Adapter
Intel® Ethernet Server Adapter I210-T1
Intel® Ethernet Server Adapter I340-F4
Intel® Ethernet Server Adapter I340-T4
Intel® Ethernet Server Adapter I350-F2
Intel® Ethernet Server Adapter I350-F4
Intel® Ethernet Server Adapter I350-T2
Intel® Ethernet Server Adapter I350-T4
Intel® Gigabit EF Dual Port Server Adapter
Intel® Gigabit ET Dual Port Server Adapter
Intel® Gigabit ET Quad Port Server Adapter
Intel® Gigabit ET2 Quad Port Server Adapter
Intel® PRO/1000 GT Quad Port Server Adapter
Intel® PRO/1000 MF Dual Port Server Adapter
Intel® PRO/1000 MF Server Adapter
Intel® PRO/1000 MF Server Adapter (LX)
Intel® PRO/1000 MT Dual Port Server Adapter
Intel® PRO/1000 MT Quad Port Server Adapter
Intel® PRO/1000 MT Server Adapter
Intel® PRO/1000 PF Dual Port Server Adapter
Intel® PRO/1000 PF Server Adapter
Intel® PRO/1000 PT Dual Port Server Adapter
Intel® PRO/1000 PT Quad Port Low Profile Server Adapter
Intel® PRO/1000 PT Quad Port Server Adapter
Intel® PRO/1000 PT Server Adapter
Intel® PRO/10GbE CX4 Server Adapter
Intel® PRO/10GbE LR Server Adapter
Intel® PRO/10GbE SR Server Adapter

Solution ID: CS-030354
Last Modified: 07-Oct-2013
Date Created: 23-Mar-2009
Back to Top