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In January 2009 Intel announced that it will no longer manufacture the Intel® PRO/10GbE SR Server Adapter and the Intel® PRO/10GbE LR Server Adapter. Effective December 31, 2010 Intel will stop providing interactive support for this adapter. These adapters have a Limited Lifetime warranty and you will still be able request an RMA for defective parts. See questions and answers below.
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Product Name |
Part Number |
Last Order Date |
Last Ship Date |
End of Interactive Support |
End of Web Based Support |
| Intel® PRO/10GbE SR Server Adapter |
PXLA8591SR |
6/30/2009 |
12/31/2009 |
12/31/2010 |
12/31/2014 |
| Intel® PRO/10GbE LR Server Adapter |
PXLA8591LR |
6/30/2009 |
12/31/2009 |
12/31/2010 |
12/31/2014 | |
Questions:
What if I have problems with my Intel PRO/10GbE SR/LR Server Adapters and need an RMA. Will you still honor the warranty?
Yes. The Intel PRO/10GbE SR/LR Server Adapters have a limited lifetime warranty. If you need to request an RMA you can do so by going to the RMA form and following the process included in the form.
Where can I get assistance for my Intel PRO/10GbE LR/SR Server Adapters after December 2010?
Effective January 1, 2011 email and phone support will no longer be provided for these adapters. If you need technical support or other information on the Intel PRO/10GbE LR/SR Server Adapters you will need to get it from the support Web site. Web based support will continue through December 2014.
How long will Intel provide drivers for the Intel PRO/10GbE LR/SR Server Adapters?
Intel will no longer test new drivers with the Intel PRO/10GbE LR/SR Server Adapter hardware. The last known good drivers are available from Download Center.
Does Intel recommend another product to replace the Intel PRO/10Gbe LR/SR Server Adapters?
Yes. For customers using PCI Express*, the suggested replacement products are the Intel® 10 Gigabit XF Server Adapters (EXPX9501AFXSR and EXPX9501AFXLR). Based on the Intel® 82598 10 Gigabit Ethernet controller, the Intel® 10 Gigabit XF Server Adapters are designed to meet the throughput and latency requirements of bandwidth-hungry applications, while offering a very low power envelope for energy efficiency. In addition, the adapters are designed with performance-enhancing features for multi-core processors and optimizations for virtualization.
Intel offers a wide range of single, dual, and quad port server adapters. Learn more ›
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