Networking Connectivity
Intel® PRO/1000 PT Quad Port Server Adapter
End of Interactive Support Announcement

In August 2009 Intel announced that it will no longer manufacture the Intel® PRO/1000 PT Quad Port Server Adapter. Effective December 31, 2011 Intel stopped providing interactive support for this adapter. These adapters have a Limited Lifetime warranty and you will still be able request an RMA for defective parts. See questions and answers below.

Product Name

Part Number

Last Order Date

Last Ship Date

End of Interactive Support

Intel® PRO/1000 PT Quad Port Server Adapter

EXPI9404PT

12/30/2009

04/30/2010

12/31/2011

Questions:

What if I have problems with my Intel PRO/1000 PT Quad Port Server Adapter and need an RMA. Will you still honor the warranty?
Yes. The Intel PRO/1000 PT Quad Port Server Adapter has a limited lifetime warranty. If you need to request an RMA you can do so by going to the RMA form and following the process included in the form.

Where can I get assistance for my Intel PRO/1000 PT Quad Port Server Adapter after December 2011?
Effective December 2011 e-mail and phone support will no longer be provided for these adapters. If you need technical support or other information on the Intel PRO/1000 PT Quad Port Server Adapter you will need to get it from the support Web site. Web based support will continue through December 2014 or later.

How long will Intel provide drivers for the Intel PRO/1000 PT Quad Port Server Adapter?
Intel will no longer test new drivers with the Intel PRO/1000 PT Quad Port Server Adapter hardware. The last known good drivers are available from Download Center.

Does Intel recommend another product to replace the Intel PRO/1000 PT Quad Port Server Adapter? Yes. The suggested replacement products are Intel® Ethernet I350-T4 (I350T4 or I350T4BLK) or the Intel® Ethernet I340-T4 (EG144HT or EG144HTBLK).
Intel offers a wide range of single, dual, and quad port server adapters.
Learn more

Operating System:

OS Independent

This applies to:

Intel® PRO/1000 PT Quad Port Server Adapter



Solution ID: CS-031173
Last Modified: 17-Nov-2014
Date Created: 03-Jan-2010
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