Networking Connectivity
Intel® NetportExpress™ 10 and 10/100 Print Servers
End of interactive support announcement

In Q3, 2001, Intel announced the discontinuation of the Intel® NetportExpress™ 10 and 10/100 Print Server family. The following will be discontinued:

  • PCLA4461 NetportExpress 10/100 Single-Port Print Server
  • PCLA2461 NetportExpress 10/100 3-Port Print Server
  • PCLA4251B NetportExpress 10 Single-Port Print Server
  • PCLA2251B NetportExpress 10 3-Port Print Server

Discontinued Product Replacement
PCLA446x PCLA446x or similar product
PCLA246x PCLA246x or similar product
PCLA425xB PCLA425x or similar product
PCLA225xB PCLA225xB or similar product

Note: x is substituted by number for the actual geography where the print server was purchased.

Why is Intel no longer offering the NetportExpress 10 and 10/100 print servers?
Intel continually reviews its product offerings to ensure a smart fit with overall strategic goals and priorities. As a commitment to this goal, Intel has decided to discontinue research and development in print servers, and instead focus energies on other product categories.

How long will Intel provide software or firmware updates for the NetportExpress 10 and 10/100 print servers?
Here are the available software and firmware files. No further firmware or software updates will be provided.

Will Intel provide support for Windows* XP?
Intel will provide support for the Operating Systems listed on the Workstation and Network Operating System Printing Support page. Windows XP is not a supported OS on this list. Intel made the decision to discontinue the Intel NetportExpress 10 and 10/100 print servers before this OS was available to the market in non-beta format.

How long will Intel provide support for the NetportExpress 10 and 10/100 print servers?
Free technical troubleshooting information will continue via our online services even after interactive support via Intel technicians was discontinued in June of 2002. Our online services provide self-help information.

What if I have problems with my NetportExpress 10 and 10/100 print server and need an RMA?
The NetportExpress 10 and 10/100 print servers have a limited warranty that Intel will continue to honor. Product replaced under the warranty will be replaced with a NetportExpress 10 and 10/100 print server or similar product. Go to the NetportExpress 10 and 10/100 print server RMA form. Print this form, fill it out and follow the directions to fax it to the Intel RMA department. Proof-of-purchase showing that you are the original owner is required.

Since Intel will no longer offer the NetportExpress 10 and 10/100 print servers, are you recommending a different product(s)?
Intel will not be creating a new generation of Print Serves to replace the NetportExpress 10 and 10/100 print server line. However, there are other vendors who sell similar print servers. Ask you local distributor or VAR for a recommendation.

This applies to:

Intel® NetportExpress™ 10 and 10/100 Print Servers



Solution ID: CS-015199
Last Modified: 07-Oct-2013
Date Created: 30-Aug-2004
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