|
Issue:
External USB disk drives may be indicated as "Unavailable" in the storage manager software and not able to be used:
Cause:
This occurs if the external USB disk drive is formatted as NTFS. The Intel® Entry Storage System SS4000-E does not recognize NTFS file systems.
Typically, Windows* will format disk drives larger than 32GB with NTFS. Some Windows* versions will not let you select the format type within the operating system GUI Disk Management screen.
When an external USB disk drive is attached to the SS4000-E, the system will look for an ext3 filesystem, an ext2 filesystem and then a FAT filesystem on the USB device. If none of these filesystems are found, the system will not mount the USB disk.
Workaround:
Be sure to use USB External Hard Disk Drives from the SS4000-E Tested Hardware & Operatnig System List for best possible compatibility.
The Windows* command line will enable FAT32 formatting. From the Windows* command line:
format (Drive letter): /FS:FAT32
There are also a number of freeware/shareware FAT32 formatting utilities available.
This applies to:
| 
