Server Products
Server Products
Upgrade Intel® RAID Expander Firmware to Eliminate “Unexpected Sense” Message

The “unexpected sense” message displays in the RAID controller log when the Intel® RAID expander is running at firmware version earlier than ph13_2012.08.03.

Affected products
Intel® Server Products with these Intel RAID expanders installed:

  • Intel® RAID expander card RES2SV240
  • Intel® RAID expander card RES2CV240
  • Intel® RAID expander card RES2CV360

Upgrade the expander firmware to ph13_2012.08.03 or later version.

This applies to:

Intel® RAID Expander Card RES2SV240
Intel® RAID Expander RES3FV288
Intel® RAID Expander RES3TV360
Intel® Server System R2000GL Family
Intel® Server System R2000GZ Family

Solution ID: CS-033786
Last Modified: 06-Nov-2014
Date Created: 04-Sep-2012
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