Server Products
Server Products
TA-987:P4304XXSHCN HSBP Firmware may Get Corrupted in First Time System Boot

Powering down the system or removing AC power during the first system boot can corrupt the firmware on the hot swap backplane of Intel® Server Chassis P4304XXSHCN. Users must wait 3 minutes after pressing the power button for the first system boot to allow the backplane firmware update to complete.

When the failure occurs, the user can experience the following:

  • Hot swap backplane Field Replaceable Unit (FRU) data is not accessible
  • System Sensor Data Records (SDRs) not loading completely
  • No response to IPMI commands from the hot swap backplane and Hard Disk Drive (HDD)
  • Status Light Emitting Diodes (LEDs) malfunctioning
    Intel does not anticipate any issues when customers use the Intel® Server Board S1200BTL with Intel® Server Chassis other than the Intel® Server Chassis P4304XXSHCN.

    Products affected
    Product MM#
    Intel® Server Chassis P4304XXSHCN 911765

    For detailed information about this technical advisory, view the following PDF: 

    Technical Advisory 987 (PDF)icon
    Size: 198 KB
    Date: December 2011
    File Revision: 1.0

    Note: PDF Files require Adobe Acrobat Reader*

    This applies to:

    Intel® Server Board S1200BT
    Intel® Server Chassis P4304XXS
    Intel® Server System P4304BT Family

    Solution ID: CS-033009
    Last Modified: 03-Nov-2014
    Date Created: 05-Dec-2011
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