Server Products
Intel® RAID Controllers
How to extract the full RAID log using CmdTool2


Knowledgebase Article

  1. Download the latest flash (firmware) package or command line tool for the RAID controller you are using (zip file) – The file to download can be found on the Download Center webpage for each supported Intel® RAID Controller
  2. Extract from the downloaded package the CmdTool2 utility for the operating system you are using (DOS, Linux*, Solaris*, UEFI*, Windows*)
  3. Check the release notes (txt) for installation instructions (these change depending on the OS you are using). This document also contains all the supported options in CmdTool2.
  4. From the command/shell prompt, run the command

    CmdTool2 –AdpAliLog –aAll –NoLog > saslog.txt

    This will create and save the file saslog.txt which contains the full RAID log.

  5. Send the saved saslog.txt to Intel for analysis

Further information:
Please check the Intel® RAID basic troubleshooting guide (PDF). Alternatively, Intel® RAID troubleshooting wizard provides an interactive troubleshooting tool.

 

Disclaimer

Operating System:

Red Hat Linux *, Windows Server 2008 *, Windows 7 *, DOS, SUSE Linux *, Windows Server 2003 *

This applies to:

Intel® Integrated RAID Module RMS25CB040
Intel® Integrated RAID Module RMS25CB080
Intel® Integrated RAID Module RMS25PB040
Intel® Integrated RAID Module RMS25PB080
Intel® Integrated RAID Module RMS2AF040
Intel® Integrated RAID Module RMS2AF080
Intel® Integrated RAID Module RMS2MH080
Intel® Integrated RAID Module RMT3CB080
Intel® Integrated RAID Module RMT3PB080
Intel® Integrated RAID Module SROMBSASMR
Intel® RAID Controller RS25AB080
Intel® RAID Controller RS25DB080
Intel® RAID Controller RS25GB008
Intel® RAID Controller RS25NB008
Intel® RAID Controller RS25SB008
Intel® RAID Controller RS2BL040
Intel® RAID Controller RS2BL080
Intel® RAID Controller RS2MB044
Intel® RAID Controller RS2PI008
Intel® RAID Controller RS2SG244
Intel® RAID Controller RS2VB040
Intel® RAID Controller RS2VB080
Intel® RAID Controller RS2WC040
Intel® RAID Controller RS2WC080
Intel® RAID Controller RS2WG160
Intel® RAID Controller RS3DC040
Intel® RAID Controller RS3DC080
Intel® RAID Controller RS3FC044
Intel® RAID Controller RS3GC008
Intel® RAID Controller RS3SC008
Intel® RAID Controller RS3UC080
Intel® RAID Controller RS3WC080
Intel® RAID Controller RT3WB080
Intel® RAID Controller SRCSAS144E
Intel® RAID Controller SRCSAS18E
Intel® RAID Controller SRCSASBB8I
Intel® RAID Controller SRCSASJV
Intel® RAID Controller SRCSASLS4I
Intel® RAID Controller SRCSASPH16I
Intel® RAID Controller SRCSASRB
Intel® RAID Controller SRCSATAWB
Intel® RAID Expander RES3FV288
Intel® RAID Expander RES3TV360

Solution ID: CS-032237
Last Modified: 28-May-2014
Date Created: 20-Jan-2011
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