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The management GUI may show an error "Component Unfit" for a compute module, storage module, or ethernet module; usually after a firmware update. "Component Unfit" means the updating failed for the listed component. The table below lists some common causes and solutions.
| Cause |
Solution |
| Outdated network driver |
Update the network driver for the MFS5000SI or the MFS5520VI |
| Unsupported hard drives |
Verify your hard drives are on the tested list |
| Unsupported OS |
Verify your operating system is supported |
| Unsupported memory |
Verify the memory is tested for the MFS5000SI or the MFS5520VI |
| Lost communication with a Compute module |
Physically remove and reinsert the affected module |
| Compute module does not have EFI as the primary boot option |
Connect a local USB keyboard, mouse, and monitor.
[F2] to enter BIOS | Boot Options | Boot Option #1 | EFI Shell |
| Dual ethernet switches installed, and admin link enabled |
From the CMM GUI, choose System | Switches | Advanced Configuration
Mouse over any port and choose Port Configuration
Select Port | 10G.XC | Admin Status | Down
and Port | 10G.SC | Admin Status | Down |
| Lost communication with midplane |
Reset the CMM |
| Other firmware update didn't complete |
Update to the latest firmware. The installation instructions will have specific directions to follow. | |
If the issue persists, retrieve the diagnostic file from the CMM GUI
Reports | Diagnostics | Service Data | Complete System Diagnostics
and contact customer support by e-mail or phone. If this occurred after an update, be sure to inform customer support of the previous firmware revision, and the current firmware revision.
This applies to:
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