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IntelŽ Modular Server Systems
Error: Component unfit

The management GUI may show an error "Component Unfit" for a compute module, storage module, or ethernet module; usually after a firmware update. "Component Unfit" means the updating failed for the listed component. The table below lists some common causes and solutions.

Cause Solution
Outdated network driver Update the network driver for the MFS5000SI or the MFS5520VI
Unsupported hard drives Verify your hard drives are on the tested list
Unsupported OS Verify your operating system is supported
Unsupported memory Verify the memory is tested for the MFS5000SI or the MFS5520VI
Lost communication with a Compute module Physically remove and reinsert the affected module
Compute module does not have EFI as the primary boot option Connect a local USB keyboard, mouse, and monitor.  
[F2] to enter BIOS | Boot Options | Boot Option #1 | EFI Shell
Dual ethernet switches installed, and admin link enabled From the CMM GUI, choose System | Switches | Advanced Configuration 
Mouse over any port and choose Port Configuration
Select Port | 10G.XC | Admin Status | Down
and Port | 10G.SC | Admin Status | Down
Lost communication with midplane Reset the CMM
Other firmware update didn't complete Update to the latest firmware.  The installation instructions will have specific directions to follow.

If the issue persists, retrieve the diagnostic file from the CMM GUI

Reports | Diagnostics | Service Data | Complete System Diagnostics

and contact customer support by e-mail or phone. If this occurred after an update, be sure to inform customer support of the previous firmware revision, and the current firmware revision.

This applies to:
IntelŽ Compute Module MFS5000SI
IntelŽ Compute Module MFS5520VI
IntelŽ Gigabit Ethernet Switch AXXSW1GB
IntelŽ Management Module MFCMM
IntelŽ Modular Server System MFSYS25
IntelŽ Modular Server System MFSYS35
IntelŽ Storage Controller AXXSCM3S

Solution ID: CS-030708
Date Created: 22-Jul-2009
Last Modified: 13-Nov-2009
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