Server Products
Intel® Server Chassis
TA-933: Expander enclosure may go offline causing a RAID failure

Under certain conditions the AXX6DRV3GEXP and AXX4DRV3GEXP expander enclosures may go offline and the RAID controller will report a failure on all drives installed in the enclosure. With some RAID controllers, power-cycling the system will be needed to restore the enclosure operation after the failure.

Intel has fixed the issue by preventing I2C transactions from preempting outgoing SSP transactions. The fix is included in firmware version 2.12 for the expander enclosures.

Refer to the Technical Advisory for more details and soution for the issue.

icon  Technical Advisory [PDF]
File Name: TA0933-01.pdf
Size: 36,098 bytes
Date: June 2009
File Revision: 1.0

Note: PDF Files require Adobe Acrobat* Reader*

This applies to:
Intel® Entry Server Chassis SC5299-E
Intel® Server Chassis SC5400
Intel® Server Chassis SC5600
Intel® Server Chassis SC5650

Solution ID: CS-030528
Date Created: 07-Jun-2009
Last Modified: 07-Apr-2011
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