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TA-924: Error message: Cannot communicate with the management interface

When version D73299-006 of the AXXPSU is inserted into a system chassis, the CMM is not able to read the manufacturing data correctly from the power supply. An MFSYS25/MFSYS35 system chassis at firmware P2.6 (CMM GUI version 14717) will show:

Power Supply | General | Manufacturing Information

Data is unavailable; cannot communicate with the management interface.

Power supply sensor information is reported correctly, and Status indicates “OK, Powered”.

An MFSYS25 system chassis, at firmware revision P2.3.5 (CMM GUI version 13743) or earlier, will also display:

Chassis is not configured correctly.

For details, view Required Actions on the dashboard

The dashboard will indicate

Required Actions

Install Power Supplies.

However, the power supply unit (PSU) and system chassis will continue to power up and function normally.



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Technical Advisory TA-0924-1 [PDF]

File Name: MFSYS25_TA_0924_1_PS_PSUmngtinfo.pdf
Size: 23 KB
Date: February 2009

Note: PDF Files require Adobe Acrobat* Reader*

This applies to:
Intel® Modular Server System MFSYS25
Intel® Modular Server System MFSYS35

Solution ID: CS-030266
Date Created: 26-Feb-2009
Last Modified: 12-Nov-2009
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