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Virtual KB and mouse not working when remote install of RedHat* Enterprise Linux

Description:
Virtual keyboard and mouse not responding during remote installation of RedHat* Enterprise Linux OS installation process via Intel® Remote Management Module (RMM1).

Solution:
Please disable USB 2.0 under Advanced>USB Configuration>USB 2.0 Controller from the BIOS Setup utility on the remote server to which RedHat* Enterprise Linux OS will be installed. With USB 2.0 Controller disabled, you should be able to install RedHat* Enterprise Linux OS remotely via Intel® Remote Management Module Virtual Server Control and Virtual Media features.

Operating System:
Red Hat Enterprise Linux 4.0*

This applies to:
IntelŪ Server Board S5000PAL
IntelŪ Server Board S5000PSL

Solution ID: CS-029858
Date Created: 19-Oct-2008
Last Modified: 12-Nov-2009
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