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The battery backup unit cable end plugs and their matching connectors on the RAID controller and on the battery are keyed to serve as a guide for proper connection mating. However, it is possible to force the cable plug into either the controller’s or the battery’s connector backwards which will result in failure of the RAID controller during POST initialization and will result in damage to the battery.
Please refer to the Technical Advisory for more details to avoid this issue.
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This applies to:
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