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Why don't I see an option for remote KVM for my Compute Modules? Early firmware did not have that option enabled. Please update to the latest Firmware update package
What can I try, if the rKVM isn't working? In order, please try:
- Updating to the latest firmware update package
- If using Mozilla* Firefox 2.0, ensure you are using Sun* Java Plugin 6.3, or Java Runtime 1.6.0 (Microsoft* Internet Explorer uses ActiveX instead)
- If using Microsoft* Internet Explorer 7.0, try disabling Internet Explorer Enhanced Security Configuration (IE ESC), add the IP address to the "trusted" zone, and set the security level to low.
- Try a different client browser. Microsoft* Internet Explorer 6.0 may allow functionality even when Internet Explorer 7.0 does not
- Try a different client OS. Microsoft* Windows XP may allow functionality when Microsoft* Vista does not
This applies to:
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