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Intel® RAID basic troubleshooting guide

Intel® RAID Basic Troubleshooting Guide (PDF) icon
This troubleshooting guide is designed to provide information on basic troubleshooting for Intel SAS/SATA RAID Controller-related issues. It is designed for use by knowledgeable system integrators and is not intended to address broader system-related failures. This guide provides a high level review of troubleshooting options that can be used to identify and resolve RAID-related problems or failures.

Note Before diagnosing RAID failures, or making any changes to the RAID configuration, verify that a complete and verified backup of critical data is available.
Note When encountering a failed drive or drive offline issue, do not remove any hot-plug drives from the system or shut the system down until you have verified the cause of the failure.

Alternatively, Intel® RAID troubleshooting wizard provides an interactive troubleshooting tool.

Size: 127 KB
Date: July 2009
Revision: 2.0

Note: PDF Files require Adobe Acrobat* Reader*

This applies to:

Intel® RAID Controller RS25AB080
Intel® RAID Controller RS25DB080
Intel® RAID Controller RS25FB044
Intel® RAID Controller RS25GB008
Intel® RAID Controller RS25NB008
Intel® RAID Controller RS25SB008
Intel® RAID Controller RS2BL040
Intel® RAID Controller RS2BL080
Intel® RAID Controller RS2MB044
Intel® RAID Controller RS2PI008
Intel® RAID Controller RS2SG244
Intel® RAID Controller RS2VB040
Intel® RAID Controller RS2VB080
Intel® RAID Controller RS2WC040
Intel® RAID Controller RS2WC080
Intel® RAID Controller RS2WG160
Intel® RAID Controller RS3DC040
Intel® RAID Controller RS3DC080
Intel® RAID Controller RS3FC044
Intel® RAID Controller RS3GC008
Intel® RAID Controller RS3SC008
Intel® RAID Controller RS3UC080
Intel® RAID Controller RS3WC080
Intel® RAID Controller RT3WB080
Intel® RAID Controller SASMF8I
Intel® RAID Controller SRCSAS144E
Intel® RAID Controller SRCSAS18E
Intel® RAID Controller SRCSASBB8I
Intel® RAID Controller SRCSASJV
Intel® RAID Controller SRCSASLS4I
Intel® RAID Controller SRCSASPH16I
Intel® RAID Controller SRCSASRB
Intel® RAID Controller SRCSATAWB
Intel® RAID SSD Cache Controller RCS25ZB040
Intel® RAID SSD Cache Controller RCS25ZB040LX
Intel® Server Board S3420GP
Intel® Server Board S5000PAL
Intel® Server Board S5000PSL
Intel® Server Board S5000VSA
Intel® Server Board S5500BC
Intel® Server Board S5500HCV
Intel® Server Board S5500WB
Intel® Server Board S5520HC
Intel® Server Board S5520UR
Intel® Server System S7000FC4UR
Intel® Server System SC5400RA
Intel® Server System SR2520SA
Intel® Server System SR2612UR
Intel® Workstation Board S5000XVN
Intel® Workstation Board S5520SC

Solution ID: CS-029293
Last Modified: 15-Jul-2014
Date Created: 18-May-2008
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