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Intel® RAID basic troubleshooting guide

Intel® RAID Basic Troubleshooting Guide (PDF) icon
This troubleshooting guide is designed to provide information on basic troubleshooting for Intel® SAS/SATA RAID Controller related issues. It is designed for use by knowledgeable system integrators and is not intended to address broader system related failures. This guide provides a high level review of troubleshooting options that can be used to identify and resolve RAID related problems or failures.

Note Before attempting to diagnosis RAID failures or make any changes to the RAID configuration, please verify that a complete and verified backup of critical data is available. Verified data has been read from a backup and compared against the original data.
Note When encountering a failed drive or drive offline issue, do not remove any hot-plug drives from the system or shut the system down until you have verified the cause of the failure.

Alternatively, Intel® RAID troubleshooting wizard provides an interactive troubleshooting tool.

Size: 127 KB
Date: July 2009
Revision: 2.0

Note: PDF Files require Adobe Acrobat* Reader*

This applies to:

Intel® RAID Controller RS25AB080
Intel® RAID Controller RS25DB080
Intel® RAID Controller RS25FB044
Intel® RAID Controller RS25GB008
Intel® RAID Controller RS25NB008
Intel® RAID Controller RS25SB008
Intel® RAID Controller RS2BL040
Intel® RAID Controller RS2BL080
Intel® RAID Controller RS2MB044
Intel® RAID Controller RS2PI008
Intel® RAID Controller RS2SG244
Intel® RAID Controller RS2VB040
Intel® RAID Controller RS2VB080
Intel® RAID Controller RS2WC040
Intel® RAID Controller RS2WC080
Intel® RAID Controller RS2WG160
Intel® RAID Controller RS3DC040
Intel® RAID Controller RS3DC080
Intel® RAID Controller RS3FC044
Intel® RAID Controller RS3GC008
Intel® RAID Controller RS3UC080
Intel® RAID Controller RS3WC080
Intel® RAID Controller RT3WB080
Intel® RAID Controller SASMF8I
Intel® RAID Controller SRCSAS144E
Intel® RAID Controller SRCSAS18E
Intel® RAID Controller SRCSASBB8I
Intel® RAID Controller SRCSASJV
Intel® RAID Controller SRCSASLS4I
Intel® RAID Controller SRCSASPH16I
Intel® RAID Controller SRCSASRB
Intel® RAID Controller SRCSATAWB
Intel® RAID SSD Cache Controller RCS25ZB040
Intel® RAID SSD Cache Controller RCS25ZB040LX
Intel® Server Board S3420GP
Intel® Server Board S5000PAL
Intel® Server Board S5000PSL
Intel® Server Board S5000VSA
Intel® Server Board S5500BC
Intel® Server Board S5500HCV
Intel® Server Board S5500WB
Intel® Server Board S5520HC
Intel® Server Board S5520UR
Intel® Server System S7000FC4UR
Intel® Server System SC5400RA
Intel® Server System SR2520SA
Intel® Server System SR2612UR
Intel® Workstation Board S5000XVN
Intel® Workstation Board S5520SC

Solution ID: CS-029293
Last Modified: 16-Mar-2014
Date Created: 18-May-2008
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