In some cases, the Intel® Remote Management Module 2 (Intel® RMM2) is not recognized by the server board when first installed. In such cases, the virtual media is not shown in the BIOS F2 setup and the Intel utilities, psetup and kiratool, are not able to communicate with the Intel® RMM2.
There have been no similar reports, to date, of any failures once the Intel® RMM2 is installed and working.
The action alert below details the information about the issue.
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This applies to: