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Only the highest number Ethernet port is used for RAID remote management

Only the highest number Ethernet port is used for RAID remote management with the Intel® RAID Web Console 2.

If there is more than one active ethernet connection in a RAID server being managed, access to the RAID information is only available on the highest number NIC interface. Only clients on the same subnet as the highest number NIC will be able to remotely manage the RAID server via Intel RAID Web Console 2. For RAID servers who will be remotely managed using Intel RAID Web Console 2, please make sure to use the highest number enabled NIC to connect to the monitoring client.

If you experience a problem managing RAID with the Intel® RAID Web Console 2 and Microsoft Windows Small Business Server 2008*, the following steps are required to enable Intel® RAID Web Console 2 to function properly.

  1. Connect the network cable to the highest number Ethernet port before installing Microsoft Windows Small Business Server 2008*.
  2. Once Microsoft Windows Small Business Server 2008* installation has completed, run command ipconfig and verify Local Area Connection 2 is functioning while Local Area Connection is disconnected.
  3. Disable the network card of Local Area Connection in Device Manager of Microsoft Windows Small Business Server 2008*.
  4. Run command ipconfig again. Now Local Area connection should disappear.
  5. Intel® RAID Web Console 2 should now function properly.

This applies to:
Intel® RAID Controller SASMF8I
Intel® RAID Controller SASUC8I
Intel® RAID Controller SASWT4I
Intel® RAID Controller SRCSAS144E
Intel® RAID Controller SRCSAS18E
Intel® RAID Controller SRCSASBB8I
Intel® RAID Controller SRCSASJV
Intel® RAID Controller SRCSASLS4I
Intel® RAID Controller SRCSASPH16I
Intel® RAID Controller SRCSASRB
Intel® RAID Controller SRCSATAWB
Intel® Server Board S3200SH
Intel® Server Board S5000PAL
Intel® Server Board S5000PSL
Intel® Server Board S5000VCL
Intel® Server Board S5000VSA
Intel® Server Board S5000XAL
Intel® Server Board S5000XSL
Intel® Server Board S5400SF
Intel® Server Board S5500BC
Intel® Server Board S5500HCV
Intel® Server Board S5500WB
Intel® Server Board S5520HC
Intel® Server Board S5520UR
Intel® Server System S7000FC4UR
Intel® Server System SC5400RA
Intel® Server System SR2520SA
Intel® Storage Server SSR212MC2
Intel® Storage Server SSR212MC2R
Intel® Workstation Board S5000XVN
Intel® Workstation Board S5520SC

Solution ID: CS-028365
Date Created: 20-Sep-2007
Last Modified: 11-Aug-2009