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Server Products
Base System Device Error in Device Manager

If Microsoft Windows* Device Manager shows Base System Device with an exclamation mark on a yellow question mark:

download the latest Intel® On Board Network Driver for Microsoft Windows, unzip the file, and run:

\apps\PROSETDX\<OS version>\DxSetup.EXE

If you still have the error after rebooting, please contact Intel technical support.

This error is caused by one of the components of Intel® I/O Acceleration Technology failing to install. You may also install the driver without installing any PROSET software by running

\apps\setup\SETUPBD<OS version>\SetupBD.EXE

This applies to:

Intel® Compute Module MFS5000SI
Intel® Server Board S5000PAL
Intel® Server Board S5000PSL
Intel® Server Board S5000VCL
Intel® Server Board S5000VSA
Intel® Server Board S5000XSL
Intel® Server System SC5400RA
Intel® Server System SR2520SA
Intel® Workstation Board S5000XVN

Solution ID: CS-022703
Last Modified: 14-Oct-2014
Date Created: 10-May-2006
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