Server Products
Intel® RAID Controllers
BIOS Reports SAF-TE Errors

Symptom(s):

During system POST the BIOS reports an error similar to:

"Safety disk configuration error for fault tolerant operation. Reconfigure the fault bus processors"

Cause:
The SAF-TE card tracks what devices are in each slot of a hot-swap backplane.  If the information discovered by the SAF-TE is out of sync with the cached information, an error like this may occur.

Solution:

The resolution is to delete and add back in the SAF-TE information manually.  The following steps are not harmful to any existing RAID arrays.

1. Enter the BIOS StorCon utility by pressing <Ctrl-G> during the POST and proceed to the Advanced menu.
2. Select Configure Physical Devices
3. Select ESG-SHV SCA HSBP (the hot-swap backplane device)
4. Select Enclosure Slot Configuration. A graphical display of each slot is represented.
5. Highlight each slot in succession and press the <Enter> key. This removes the cached SAF-TE information.
6. Repeat this process to rescan the accurate hard disk information.
7. Exit StorCon and reboot.

Operating System:
OS Independent

This applies to:
Intel® RAID Controller SRCS14L
Intel® RAID Controller SRCU32
Intel® RAID Controller SRCU42L
Intel® Server RAID Controller SRCU31A
Intel® Server RAID Controller SRCU31L
Intel® Server RAID Controller SRCU31LA



Solution ID: CS-016540
Date Created: 20-Oct-2004
Last Modified: 07-May-2012
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