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IntelŪ Modular Server System MFSYS25
TA-902: Power supplies may shutdown in lightly loaded configurations [PDF]

Update:
This issue is fixed in software 2.2.3 and later

Description:
Intel® Modular Server System MFSYS25 power supplies may be shutdown by the power supply's Over Temperature Protection (OTP) circuitry during certain conditions when the power supplies are lightly loaded. The condition has been observed in systems with three or more power supplies installed where the power supplies are loaded at 400 watts or less each.

Customers may initially observe an amber alarm indicator on the face of the power supply; subsequently, the power supply may power down due to the over temperature condition. The condition has only been observed in Power Supplies three and four.

Root Cause:
Intel discovered an error in the power supply cooling curve algorithm that may result in the undesirable shutdown condition.

See the Technical Advisory for further details.

icon  Technical advisory [PDF]
File Name: MFSYS25_TA_0902_2_PS_shutdown.pdf
Size: 21 KB
Date: June 2008

Note: PDF Files require Adobe Acrobat* Reader*

This applies to:
IntelŪ Modular Server System MFSYS25

Solution ID: CS-028960
Date Created: 21-Mar-2008
Last Modified: 19-Jun-2008
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