Server Products
Intel® Server Chassis SR2500
Unable to Rebuild RAID in SR2520SAXS with RAID Activation Key AXXRAKSW5

Knowledgebase Article

Issue Description:
The Following symptoms may be observed:

  • RAID shows as degraded and unable to rebuild the RAID
  • Error in POST: The file is degraded; Port XX* is in rebuilding state
  • Error in RAID configuration utility: "ADD/ View: Auto rebuild cannot start for PD XX*, please check the RAID key"
  • In the RAID configuration utility, HDDs are shown as failed
  • When attempting to put RAID online; Message displayed "invalid operation, check RAID key".
  • RAID key is not Authorized during POST


  • Update the Firmware to the latest version.
  • Update the ESRT-II SAS OpROM firmware using the EFI shell.
  • Issue should be resolved after updating the ESRT-II SAS OpROM Firmware.

* Port Number. Example Port 10, PD 10


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This applies to:

Intel® Server Chassis SR2500

Solution ID: CS-031656
Last Modified: 24-Oct-2014
Date Created: 17-Jun-2010
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