Desktop Boards
Desktop Boards
No boot: processor and memory issues

No boot situations can cause issues with either the processor or the memory.

Incompatible or overheating processors
Check the Intel® Processors and Boards Compatibility Tool to be sure the new processor is compatible with your board. If the processor is compatible, try removing and reinstalling it to make sure it is installed correctly. The compatibility tool also tells you if the new processor requires a specific desktop board version or a specific BIOS version.

If the processor overheats, the system will not boot, or the overheating causes the computer to shut down shortly after booting. Check for the following:

  • The fans on the processor are connected properly and running.
  • Thermal interface material or the thermal grease is applied to the processor properly.
  • The power supply fan and any other external case fans are running properly.
  • Air intakes for the external fans are unobstructed, and are at least several inches away from walls and other items.

Memory issues
Various memory issues can cause no boot situations:

  • Go to Tested Memory to find the memory list for your board. If the memory installed is listed as compatible, remove and reinstall the memory, making sure the memory is fully seated in the slots.
  • Some desktop boards require you to populate the memory slots in a certain order. See the Technical Product Specification for your desktop board.
  • One, two, or three beeps at boot can indicate defective memory, causing a boot failure. To isolate a specific memory module as defective, boot the computer with just one memory module installed at a time.

This applies to:

Intel® Desktop Board D2500CC
Intel® Desktop Board D2500HN
Intel® Desktop Board D2550DC2
Intel® Desktop Board D2550MUD2
Intel® Desktop Board D2700DC
Intel® Desktop Board D2700MUD
Intel® Desktop Board D410PT
Intel® Desktop Board D425KT
Intel® Desktop Board D510MO
Intel® Desktop Board D525MW
Intel® Desktop Board DB65AL
Intel® Desktop Board DB75EN
Intel® Desktop Board DH55HC
Intel® Desktop Board DH55PJ
Intel® Desktop Board DH55TC
Intel® Desktop Board DH57DD
Intel® Desktop Board DH57JG
Intel® Desktop Board DH61AG
Intel® Desktop Board DH61AGL
Intel® Desktop Board DH61BE
Intel® Desktop Board DH61BF
Intel® Desktop Board DH61CR
Intel® Desktop Board DH61DL
Intel® Desktop Board DH61HO
Intel® Desktop Board DH61KVCH
Intel® Desktop Board DH61SA
Intel® Desktop Board DH61SKCH
Intel® Desktop Board DH61WW
Intel® Desktop Board DH61ZE
Intel® Desktop Board DH67BL
Intel® Desktop Board DH67CF
Intel® Desktop Board DH67CL
Intel® Desktop Board DH67GD
Intel® Desktop Board DH67VR
Intel® Desktop Board DH77DF
Intel® Desktop Board DH77EB
Intel® Desktop Board DH77KC
Intel® Desktop Board DN2800MT
Intel® Desktop Board DP55KG
Intel® Desktop Board DP55SB
Intel® Desktop Board DP55WB
Intel® Desktop Board DP55WG
Intel® Desktop Board DP67BA
Intel® Desktop Board DP67BG
Intel® Desktop Board DP67DE
Intel® Desktop Board DQ57TM
Intel® Desktop Board DQ57TML
Intel® Desktop Board DQ67EP
Intel® Desktop Board DQ67OW
Intel® Desktop Board DQ67SW
Intel® Desktop Board DQ77CP
Intel® Desktop Board DQ77KB
Intel® Desktop Board DQ77MK
Intel® Desktop Board DX58OG
Intel® Desktop Board DX58SO
Intel® Desktop Board DX58SO2
Intel® Desktop Board DX79SI
Intel® Desktop Board DX79SR
Intel® Desktop Board DX79TO
Intel® Desktop Board DZ68AF
Intel® Desktop Board DZ68BC
Intel® Desktop Board DZ68DB
Intel® Desktop Board DZ68PL
Intel® Desktop Board DZ68ZV
Intel® Desktop Board DZ75ML-45K
Intel® Desktop Board DZ77BH-55K
Intel® Desktop Board DZ77GA-70K
Intel® Desktop Board DZ77RE-75K
Intel® Desktop Board DZ77SL-50K

Solution ID: CS-034312
Last Modified: 20-May-2013
Date Created: 16-May-2013