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Black screen/No POST after installing Intel® Active Monitor

When Intel® Active Monitor (v1.13 and earlier) and the Intel® Ultra ATA Storage Driver (v6.10 and later) are installed on Pentium® 4 Processor based systems running Microsoft Windows* 2000, an intermittent black screen (system will not POST) may occur on power up. The root cause for this black screen/No POST condition is a timing issue with the SMBus driver in the Intel Active Monitor.

To restore the system to normal operation, remove all power by unplugging the power cord from the system for no less than 15 seconds. When power is re-stored the system should boot normally. After Microsoft Windows* 2000 fully boots, uninstall Intel Active Monitor (v.1.13 and earlier).

This applies to:
Intel® Desktop Board D845BG
Intel® Desktop Board D845EBG2
Intel® Desktop Board D845EBT
Intel® Desktop Board D845EPI
Intel® Desktop Board D845EPT2
Intel® Desktop Board D845GBV
Intel® Desktop Board D845GEBV2
Intel® Desktop Board D845GERG2
Intel® Desktop Board D845GLAD
Intel® Desktop Board D845GLLY
Intel® Desktop Board D845GLVA
Intel® Desktop Board D845GRG
Intel® Desktop Board D845GVAD2
Intel® Desktop Board D845GVSR
Intel® Desktop Board D845HV
Intel® Desktop Board D845PEBT2
Intel® Desktop Board D845PESV
Intel® Desktop Board D845PT
Intel® Desktop Board D845WN
Intel® Desktop Board D848PMB
Intel® Desktop Board D850EMD2
Intel® Desktop Board D850EMV2
Intel® Desktop Board D850GB
Intel® Desktop Board D850MD
Intel® Desktop Board D850MV
Intel® Desktop Board D865GBF
Intel® Desktop Board D865GLC
Intel® Desktop Board D865GRH
Intel® Desktop Board D865PERL
Intel® Desktop Board D875PBZ
Intel® Desktop Board D915PDT
Intel® Desktop Board D945PLNM



Solution ID: CS-009029
Date Created: 01-Feb-2004
Last Modified: 18-Aug-2009
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