Desktop Boards
Desktop Boards
Virtual CD and Virtual Floppy related to Intel® Active Management Technology

For Intel® Desktop Boards that support Intel® Active Management Technology (Intel® AMT):

If you set Wake on LAN from S5 to Stay off, Microsoft Windows* detects an Intel Virtual CD and an Intel Virtual Floppy. See images.

These virtual devices also appear in the BIOS Boot menu, in the selection list for CD/DVD-ROM Drive Order.

The drives, related to the Intel® AMT, are inaccessible drives and are seen only at the first cold boot. If you restart Windows, they disappear. However, if you shutdown and restart the PC from a cold boot, they reappear.

The virtual devices appear because power to the Intel AMT chip is provided if Wake on LAN is enabled. The system then believes that Intel AMT is turned on, even if it is not. Therefore it is looking for AMT components and tries to enable them. If Intel AMT is not enabled, the components are not accessible.

To eliminate these virtual devices:

  1. During boot, enter the BIOS setup by pressing F2.
  2. In the Power menu, set Wake on LAN from S5 to Power On.
  3. Press F10 to Save and Exit.

This applies to:

Intel® Desktop Board DB43LD
Intel® Desktop Board DB65AL
Intel® Desktop Board DB75EN
Intel® Desktop Board DQ33HS
Intel® Desktop Board DQ35JO
Intel® Desktop Board DQ35MP
Intel® Desktop Board DQ43AP
Intel® Desktop Board DQ45CB
Intel® Desktop Board DQ45EK
Intel® Desktop Board DQ57TM
Intel® Desktop Board DQ57TML
Intel® Desktop Board DQ67EP
Intel® Desktop Board DQ67OW
Intel® Desktop Board DQ67SW
Intel® Desktop Board DQ77CP
Intel® Desktop Board DQ77KB
Intel® Desktop Board DQ77MK

Solution ID: CS-034142
Last Modified: 26-Mar-2013
Date Created: 20-Mar-2013