Intel offers 3-year limited warranties on Intel® NUC products purchased from Intel authorized distributors. This warranty covers all hardware items included in the box.
The International warranties are translated in these languages: English, Portuguese, French, German, Italian, Korean, Russian, Chinese, and Spanish.
System fan warranty considerations
Chassis manufacturers may design enclosures for Intel® NUC Board SKUs that include passive cooling solutions. To accommodate these types of custom chassis, the factory-installed fan may be removed from the board SKUs without violation of the product warranty.
Intel will accept returns for board SKUs where the factory-installed fan has been removed; however, subsequent returns may be refused if customer-induced damage due to fan removal or overheating is found.
As the original design was intended to operate with the factory-installed fan, it is expected that customers removing the fans will be responsible for ensuring sufficient cooling of the modified system. Intel will communicate any concerns to the customer prior to refusal of subsequent returns.
Before you return defective products
Remove and keep any user-installed components before returning an Intel NUC product to customer support. These components can include the following:
|SO-DIMM memory module(s)|
|All other Intel NUC models
||SO-DIMM memory module(s)|
Also keep the parts that were included in the box:
- VESA mount bracket and screws.
- Power adapter.
- Power cord.
- Table mount and screws.
||Intel is not able to track or return user-installed components or items that were included in the box if you send those in to our warranty center.|
Intel® NUC Kits sent as warranty replacements do not include a Microsoft Windows* license sticker. If your Intel NUC has a license sticker, before returning it to Intel for a warranty replacement, we recommend you save the sticker by carefully peeling it off the chassis or by taking a photo of it for future reference. Microsoft Windows stickers are not available as fulfillment items.
This applies to: