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Intel® NUC
Warranty information

Limited warranties
Intel offers 3-year limited warranties on Intel® NUC products purchased from Intel authorized distributors. This warranty covers all hardware items included in the box.

View warranties
3-year International icon
Size: 1095.68 KB
Date: January 2014
3-year Australia (English) icon
Size: 122.88 KB
Date: January 2014

Note: PDF Files require Adobe Acrobat* Reader*

The International warranties are translated in these languages: English, Portuguese, French, German, Italian, Korean, Russian, Chinese, and Spanish.

System fan warranty considerations
Chassis manufacturers may design enclosures for Intel® NUC Board SKUs that include passive cooling solutions. To accommodate these types of custom chassis, the factory-installed fan may be removed from the board SKUs without violation of the product warranty.

Intel will accept returns for board SKUs where the factory-installed fan has been removed; however, subsequent returns may be refused if customer-induced damage due to fan removal or overheating is found.

As the original design was intended to operate with the factory-installed fan, it is expected that customers removing the fans will be responsible for ensuring sufficient cooling of the modified system. Intel will communicate any concerns to the customer prior to refusal of subsequent returns.

Before you return defective products
Remove and keep any user-installed components before returning an Intel NUC product to customer support. These components can include the following:

Intel® NUC User-installed components
DN2820FYKH SO-DIMM memory module
Hard drive
All other Intel NUC models SO-DIMM memory module(s)
Hard drive
Wireless adapter

Also keep the parts that were included in the box:

  • VESA mount bracket and screws.
  • Power adapter.
  • Power cord.
  • Table mount and screws.
Warning Intel is not able to track or return user-installed components or items that were included in the box if you send those in to our warranty center.

Intel® NUC Kits sent as warranty replacements do not include a Microsoft Windows* license sticker. If your Intel NUC has a license sticker, before returning it to Intel for a warranty replacement, we recommend you save the sticker by carefully peeling it off the chassis or by taking a photo of it for future reference. Microsoft Windows stickers are not available as fulfillment items.

Related topics
Warranty center
Find out if your product is covered by warranty
Intel NUC spare parts

This applies to:

Intel® NUC Board D33217CK
Intel® NUC Board D33217GKE
Intel® NUC Board D34010WYB
Intel® NUC Board D53427RKE
Intel® NUC Board D54250WYB
Intel® NUC Board DCP847SKE
Intel® NUC Board DE3815TYBE
Intel® NUC Kit D34010WYK
Intel® NUC Kit D54250WYK
Intel® NUC Kit DC3217BY
Intel® NUC Kit DC3217IYE
Intel® NUC Kit DC53427HYE
Intel® NUC Kit DCCP847DYE
Intel® NUC Kit DE3815TYKHE
Intel® NUC Kit DN2820FYKH

Solution ID: CS-034015
Last Modified: 14-Apr-2014
Date Created: 29-Jan-2013