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After you upgrade to Microsoft* Windows* XP Service Pack 2 (SP2), the amount of memory that is reported in the System Properties dialog box or by the System Information tool (Msinfo32.exe) may change. This occurs if the following conditions are true:
• The computer has 4 or more gigabytes (GB) of RAM.
• The computer is using Physical Address Extension (PAE) mode.
This issue occurs because of a design change in Windows XP SP2. The changes were made to PAE mode behavior to improve driver compatibility.
For more information, refer to Microsoft's Support Article ID 888137.*
Operating System:
| Windows* XP Professional, Windows* XP Home Edition |
This applies to:
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