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Intel® AN430TX Motherboard
Windows* 95 Shutdown Issues

End of Interactive Support
Intel is announcing the end of interactive support for the Intel® AN430TX Motherboard. See the End of Interactive Support Announcement for details.

Intel has received reports from users who have experienced system hangs or long delays when shutting down from Windows* 95. If you are seeing this issue, please try the following:

  1. Verify that you are using the latest system BIOS.
  2. Go into BIOS Setup, press [F9] and select 'Yes' to reset the default BIOS values
  3. Change other Setup options as needed
  4. Go to the Advanced menu and change the "Reset Configuration Data" entry to 'Yes'
  5. Press [F10] and select 'Yes' to save these changes

If you are using Windows 95, you should also verify that you have installed the Intel® Chipset Software Installation Utility into your system.

Intel's PIIX Bus Master IDE driver also may be a factor in this issue. Contact your place of purchase to find out if this driver is installed on your system. To determine if your problem is related to the Intel PIIX Bus Master IDE driver, remove the driver. This removal capability is provided beginning with Intel® Bus Master IDE driver v3.02. Depending on your system settings and configuration, a re-install of your operating system may be required.

If you discover that the Intel BMIDE driver is the source of the hang or delay, there is a workaround for those using Windows 95 OEM Service Release 2.x. To confirm that your version of the operating system contains this workaround, check your version of Windows 95 using Control Panel -> System -> General. Versions 4.00.950 B or 4.00.950 C (but not 4.00.950 or 4.00.950 A) have their own built-in Bus Master IDE driver. To enable the built-in Windows 95 driver, perform the following steps:

  1. Under Windows 95 System Properties/Device Manager, select the appropriate bus master capable IDE device (example: Disk drives, then GENERIC IDE DISK TYPE01)
  2. Click on the "Settings" tab
  3. Check the DMA box
  4. Click on OK to save this setting, then OK to close the Device Manager
Using the BIOS CMOS Setup, manually configure any installed ATAPI IDE devices. Common ATAPI IDE devices are IDE CD-ROMs, LS-120 floppy drives,and IOmega* ZIP drives.

This applies to:
Intel® AN430TX Motherboard



Solution ID: CS-012854
Date Created: 30-Jun-2004
Last Modified: 15-Apr-2008
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