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How to Determine SSD Serial Number for Warranty Replacement

By going to the Warranty Checker, you can quickly determine if your SSD is still under warranty. Your serial number may be located in different physical locations depending on the type of SSD you have.

Q: The serial number on the SSD drive is different than the secure serial number on the retail box. What is the correct serial number to use when asking for an SSD replacement?

A: Please use the serial number indicated on the drive:

Case-enclosed solid-state drives

310 Series solid-state drive

Component assembly

All boxes: secure serial number

Common errors to avoid when recording your Intel product markings
Serial numbers include both upper-case letters and numbers. Customers sometimes mistake a number for a letter or vice versa.

Some of the most common errors are listed below in the chart.

When you cannot recognize your Intel product serial number, contact Intel customer support.

Related topics
Intel® SSD Toolbox
Tool di aggiornamento del firmware SSD Intel®
Return Material Authorization (RMA)


Esclusione di responsabilità

Operating System:

OS Independent

This applies to:

SSD Intel® serie 310
SSD Intel® serie 320
Intel® SSD serie 330
SSD Intel® serie 335
SSD Intel® serie 510
SSD Intel® serie 530
SSD Intel® serie Pro 2500
SSD Intel® serie X18-M
SSD Intel® serie X25-E
SSD Intel® serie X25-M
SSD Intel® serie X25-V
Solution ID: CS-031625
Last Modified: 11-Nov-2014
Date Created: 30-May-2010
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