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Effective January 4, 2001, Intel announced the discontinuation of all Intel® InBusiness™ Small Office Network products.
The following Intel products designated by their respective Intel product codes will be discontinued:
| Intel Product Code |
Description |
| SSPSN366321D |
Intel® InBusiness™ Small Office Network 1.0 |
| SSPSN466642D |
Intel® InBusiness™ Small Office Network 1.0 Plus |
| SON12R |
Intel® InBusiness™ Small Office Network 1.2 |
| SON12B |
Intel® InBusiness™ Small Office Network 1.2 for DSL/Cable |
| SON12N |
Intel® InBusiness™ Small Office Network 1.2 for ISDN |
Version 1.0 Product Discontinuation Schedule:
| January 4, 2001 |
Product Discontinuation Announcement Date |
| February 2, 2001 |
Last Order Date (based on product availability) |
| March 2, 2001 |
Last Delivery Date (based on product availability) |
| June 29, 2002 |
Interactive Support discontinued |
| March 2, 2002 |
Warranty services discontinued |
| June 29, 2004 |
Automated online self-help services discontinued |
Version 1.2 Product Discontinuation Schedule:
| January 4, 2001 |
Product Discontinuation Announcement Date |
| April 6, 2001 |
Last Order Date (based on product availability) |
| June 29, 2001 |
Last Delivery Date (based on product availability) |
| June 29, 2002 |
Interactive Support discontinued |
| June 29, 2002 |
Warranty services discontinued |
| June 29, 2004 |
Automated online self-help services discontinued |
Q1. Why is Intel discontinuing these products?
A1. Intel made a decision to discontinue these products due to a change in customer requirements in this market segment.
Q2. How long will Intel provide support for these products?
A2. Technical troubleshooting information will continue via our online services through June 29, 2004. Interactive Support via Intel's technicians will continue through June 29, 2002.
Q3. What if I have problems with any of these products and need an RMA? Will Intel still honor the warranty?
A3. Small Office Network has a 1-year limited warranty from date of purchase. Intel will honor this warranty for the original owner for the entire 1-year period with proof of purchase. As final shipments are scheduled for June 29, the last possible date for warranty claims is June 29, 2002.
This applies to:
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