Networking Connectivity
Intel® InBusiness™ Small Office Network
Product Discontinuation Statement

Effective January 4, 2001, Intel announced the discontinuation of all Intel® InBusiness™ Small Office Network products.

The following Intel products designated by their respective Intel product codes will be discontinued:

Intel Product Code Description
SSPSN366321D Intel® InBusiness™ Small Office Network 1.0
SSPSN466642D Intel® InBusiness™ Small Office Network 1.0 Plus
SON12R Intel® InBusiness™ Small Office Network 1.2
SON12B Intel® InBusiness™ Small Office Network 1.2 for DSL/Cable
SON12N Intel® InBusiness™ Small Office Network 1.2 for ISDN

Version 1.0 Product Discontinuation Schedule:

January 4, 2001 Product Discontinuation Announcement Date
February 2, 2001 Last Order Date (based on product availability)
March 2, 2001 Last Delivery Date (based on product availability)
June 29, 2002 Interactive Support discontinued
March 2, 2002 Warranty services discontinued
June 29, 2004 Automated online self-help services discontinued

Version 1.2 Product Discontinuation Schedule:

January 4, 2001 Product Discontinuation Announcement Date
April 6, 2001 Last Order Date (based on product availability)
June 29, 2001 Last Delivery Date (based on product availability)
June 29, 2002 Interactive Support discontinued
June 29, 2002 Warranty services discontinued
June 29, 2004 Automated online self-help services discontinued

Q1. Why is Intel discontinuing these products?
A1. Intel made a decision to discontinue these products due to a change in customer requirements in this market segment.

Q2. How long will Intel provide support for these products?
A2. Technical troubleshooting information will continue via our online services through June 29, 2004. Interactive Support via Intel's technicians will continue through June 29, 2002.

Q3. What if I have problems with any of these products and need an RMA? Will Intel still honor the warranty?
A3. Small Office Network has a 1-year limited warranty from date of purchase. Intel will honor this warranty for the original owner for the entire 1-year period with proof of purchase. As final shipments are scheduled for June 29, the last possible date for warranty claims is June 29, 2002.

This applies to:

Intel® InBusiness™ Small Office Network



Solution ID: CS-012405
Last Modified: 07-Oct-2013
Date Created: 09-Jun-2004
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