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Intel® InBusiness™ Hubs and Switches
Product Discontinuation Statement

Effective October 1, 2001, Intel announced the discontinuation of the Intel® InBusiness™ Hubs and Switches.

The following Intel product codes will be discontinued:

Product Code Description
SH10T5xx Intel® InBusiness 5 Port Hub
SH10T8xx Intel® InBusiness 8 Port Hub
SH10T8Bxx Intel® InBusiness 8 Port Hub w/BNC
SH100TX4xx Intel® InBusiness 4 Port Fast Hub
SH100TX8xx Intel® InBusiness 8 Port Fast Hub
SH101TX8xx Intel® InBusiness 8 Port 10/100 Fast Hub
SH101TX16xx Intel® InBusiness 16 Port 10/100 Fast Hub
SS101TX4xx Intel® InBusiness 4 Port 10/100 Switch
SS101TX8xx Intel® InBusiness 8 Port 10/100 Switch
SS101TX16xx Intel® InBusiness 16 Port 10/100 Switch

Product Discontinuation Schedule for the Intel® InBusiness Hubs and Switches:

October 1, 2001 Product Discontinuation Announcement Date
October 30, 2001 Last Order Date (based on product availability)
December 31, 2001 Last Delivery Date (based on product availability)
June 30, 2002 Interactive Support discontinued
March 4, 2005 Automated online self help services discontinued

Why are the Intel® InBusiness Hubs and Switches being discontinued?
Intel continually reviews its product offerings to ensure a smart fit with overall strategic goals and priorities. As a commitment to this goal, Intel has decided to discontinue research and development in InBusiness Hubs and Switches.

How long will Intel provide support for the Intel® InBusiness Hubs and Switches?
Free technical troubleshooting information will continue via our online services through March 4, 2005. Interactive Support via Intel's technicians will continue through June 30, 2002 and will be evaluated at that time to extend it further.

What if I have problems with my Intel® InBusiness Hub or Switch and need an RMA. Will you still honor the warranty?
The Intel® InBusiness Hubs and Switches have a Limited Lifetime Warranty which Intel will continue to honor. Intel will honor this warranty for the original owner with proof of purchase. The power supply and fan have a one year warranty. Hubs or switches returned with only a defective power supply or fan will be returned and no replacement will be issued. See Warranty Replacement Request Forms for more information.

Since Intel will no longer offer the Intel® InBusiness Hubs and Switches, are you recommending a different product(s)?
Intel will not be creating a new generation of Hubs and Switches to replace the InBusiness product line. However, there are other vendors who sell similar products. Ask your local reseller for a recommendation.

This applies to:
Intel® InBusiness™ Hubs and Switches



Solution ID: CS-012271
Date Created: 07-Jun-2004
Last Modified: 17-Jun-2004
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