|
The Intel® InBusiness™ eMail Station is a highly integrated email server which provides small businesses with the ability to locally manage and configure their own email accounts. It also serves as a useful tool when managing and consolidating Internet email, for wide area communications and remote users. The eMail Station allows users to manage and configure their local area network and its client configurations with the newest technologies.
Supported e-mail protocols SMTP and POP3
The eMail Station supports 2 common email protocols referred to as Simple Mail Transfer Protocol (SMTP) and Post Office Protocol (POP3). All email is sent using the SMTP protocol, but can be retrieved with either POP3 or SMTP. The eMail Station allows you to choose the retrieval method that best suits your needs. For more information on the functionality of SMTP and POP3 protocols refer to your local Internet Service Provider (ISP) for more information. They are able to assist you in configuring your new email services and your eMail Station. Be sure to review the installation setup poster prior to contacting your ISP.
SMTP and ETRN
In the past, users were required to maintain a constant connection to the ISP to send and receive email via SMTP. Due to the nature of the SMTP protocol and the way it functions, this is typically the only way a user can guarantee that they will receive all incoming mail from an SMTP server. Mail on an SMTP server is "queued" not stored, therefore whenever mail is sent, it is automatically forwarded to its destination. However, if that connection is not available and the SMTP server can no longer queue it or forward it to the appropriate mail server, it is not delivered and may be deleted.
The Intel InBusiness eMail Station utilizes a newer form of the SMTP protocol which allows users to send and retrieve email via SMTP without having to maintain a constant connection to the ISP. It is commonly referred to as ETRN or an ETRN packet/request. This allows the user to establish a "Dial Up SMTP" connection.
The "ETRN" command is sent once the modem dials and connects to the ISP. It sends out a request and notifies the SMTP server at the ISP that it is now "on line" and ready to retrieve any mail that has been previously queued. This way users are able to configure their eMail Station to periodically dial in and retrieve their mail via SMTP without having to incur the added cost of a dedicated connection.
Note: This type of SMTP retrieval method only applies to Mail Delivery Method A: Retrieving your mail with Simple Mail Transfer Protocol (SMTP). To use Method A successfully, you must verify that the ISP supports the "ETRN" command. If they do not, a constant connection to the ISP must be established to consistently receive incoming email. If the ISP does not support this protocol or is unsure if they support it, and you do not wish to maintain a "constant" connection, then we suggest you use "Method B".
Note: Each ISP manages and configures their mail servers differently. Questions and issues related to SMTP, POP3 and ETRN protocols and their services need to be addressed with your local ISP.
Supported Network Services
Along with managing your email accounts, the eMail Station allows users to manage their local area network and its client configurations. This includes such things as Dynamic Host Configuration Protocol (DHCP) and Domain Name Service (DNS) services. Any clients that utilize these networking services on the LAN are assigned (either statically or dynamically) a private IP address, which the eMail Station provides. It also supports dynamic DNS addressing when connecting to the local ISP. The DNS server itself does not provide extensive DNS capabilities, but it is designed to augment a more fully featured server upstream on the Internet.
Note:Not all ISPs support dynamic DNS addressing. Be sure to review this with your provider when configuring your mail services. If they do not support it, you will need to obtain the address and manually enter it when needed.
Browser based configurations
The eMail Station is managed with an embedded HTTP Web service and browser interface. All setup and configuration parameters may be accessed and changed via this interface. The Web configuration utility provides wizard like setup applets for simple, guided configuration of the most common and critical parameters. The eMail Station provides FTP services for simple driver updates and file administration as well as email server and hard disk drive data.
Supported browser applications include: Netscape Navigator* and Netscape Communicator* version 4.0 and Microsoft Internet Explorer* 4.0 (all supported browsers must be version 4.0 and above).
Remote Access Capability
Users can connect to the eMail Station remotely through a dial-up remote access feature. The remote email access feature allows users to send and retrieve email from their account remotely but does not actually allow full remote access routing or bridging functionality.
The eMail Station stores all mail and configuration data locally on an embedded hard disk until a user retrieves the mail from their mailbox. You may use any POP3 compatible client running on an IP capable workstation. This remote access function can be configured using MS Dial-Up Networking only and is not currently compatible with NT 4.0 or ISDN connections. This feature allows 1 user to be connected at a time.
Supported POP3 mail clients include: Outlook Express, Eudora Lite, and Netscape Mail. For information on configuring these clients please refer to your User Guide included with your product. If you experience issues with your client based email application please refer to the appropriate manufacturer for service and support.
Internet Service Providers (ISP)
The eMail Station is a valuable tool that allows users to locally manage their individual user email accounts. For the email station to function properly, it is imperative that the local ISP has your email service and its corresponding account information configured correctly.
If your ISP misconfigures any of these parameters it is likely that you will be unable to send and receive email. Therefore, it is important to always contact your ISP if you have any questions about your service or if something is preventing you from sending or receiving email. The local Internet Service Provider is responsible for establishing all services related to the eMail Stations configuration and is also responsible for supporting these configurations. We suggest working together with your ISP to insure a successful installation.
Each ISP manages and configures their SMTP and/or their POP3 servers differently. Any questions or issues related to SMTP, POP3, the ETRN command and their services need to be addressed with your local ISP.
This applies to:
| 
