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Contents:
What is the Intel graphics driver?
Can I use the Intel graphics driver?
What is my graphics driver version?
What do the numbers in my graphics driver version mean?
Do I have the latest Intel graphics driver?
Do I need to update or install a new version of the graphics driver?
How do I know if a newer graphics driver is available?
How do I get the latest graphics driver?
How do I install the graphics driver?
How do I revert to a previous driver?
What if I have the latest driver but still see the problem?
What is Graphics Profiles?
What is the Intel graphics driver?
A driver is software written for a specific operating system (OS). The OS uses the driver to communicate with a specific hardware device. Intel develops graphics drivers for various Microsoft Windows* OS versions. These Intel graphics drivers allow Windows to communicate with specific Intel graphics devices.
Intel has generic versions of the Intel graphics drivers available, but recommends using drivers from your computer manufacturer. The computer manufacturer can offer customized versions of the Intel graphics drivers for your particular computer model.
Can I use the Intel graphics driver?
Intel graphics drivers support specific Intel processor graphics or integrated graphics. To check whether your computer is using Intel graphics, use the Intel® Driver Update Utility.
What is my graphics driver version?
See How do I identify my graphics driver version?
What do the numbers in my graphics driver version mean?
See Understanding the Intel graphics driver version numbering.
Do I have the latest Intel graphics driver?
To check whether your computer is using the latest driver, use the Intel® Driver Update Utility. This online utility detects the graphics product on your computer, identifies the current installed driver version, and advises if a newer driver is available for download.
Do I need to update or install a new version of the graphics driver?
Updating or installing a new graphics driver version is not necessary if you are not experiencing a graphics-related problem with your computer.
You can update your graphics driver for various reasons:
- To resolve graphics-related problems (for example: visual corruption when playing a new game, an error reported by Windows operating system related to the graphics driver, and more)
- When recommended by your computer manufacturer
- As advised by an Intel customer support agent
Related Topics:
Game Troubleshooting Guide
Solutions To Graphics Errors Reported By Microsoft Online Crash Analysis*
How do I know if a new graphics driver is available?
Use one of the following methods:
How do I get the latest graphics driver?
To get the latest graphics driver, use the Intel® Driver Update Utility. This online utility detects the graphics product of your computer, identifies the current installed driver version, and advises if a newer driver is available for download. If this utility detects a customized computer manufacturer graphics driver, check for more customized computer information.
How do I install the graphics driver?
If you downloaded the EXE version of the Intel graphics driver, double-click the EXE file to start the driver installation.
If you downloaded the ZIP version, extract the ZIP file and then double-click the SETUP.EXE file to start the driver installation. An alternate method is to follow the instructions in the Read Me text file of the driver for a manual Have-Disk install.
| Note |
If you receive an error message that states: "The driver being installed is not validated for this computer" or similar message, see the error solution document. | |
How do I revert to a previous driver?
If the driver you installed doesn't work properly, or you simply want to go back to a previous driver, perform the following steps:
- Open Device Manager (Start > Control Panel > Device Manager)
- Expand Display Adapters
- Double click on your Intel display device
- Select the Driver tab.
- Click Roll Back Driver
- Your driver will now be restored to the version it was previously using.
| Note |
If the option to roll back driver is greyed out, it means that your system either has not had a previous driver installed for that device, or it did not retain the driver files for the original version that was installed. | |
What if I have the latest driver but still see the problem?
To find information about top questions and issues, visit the support Web site for the Intel graphics in your computer. For a list of support Web sites for Intel graphics, visit the Intel graphics support Web site.
The next step in finding a solution or work-around for your question or issue is to use the Search box located on the Intel Web site.
If you still cannot find a solution or work-around to the problem, contact Intel, your computer manufacturer, the game or application vendor, and/or location of purchase for assistance.
| Note |
Interactive support by Intel technical support agents is only available for the latest generations of graphics products. Agent support is not available for some older graphics products. | |
What are Graphics Profiles?
Graphics Profiles are a set of configured settings created by the user. In the Intel® HD Graphics Control Panel, there are two such similarly named sets: Display Profiles and Video Profiles. Display Profiles are created in the Display menu for saving settings such as monitor configuration, resolution and refresh rate, whereas Video Profiles are created in the Video menu, and save settings such as coloration, image scaling, gamut mapping.
In older versions of the Intel graphics drivers, Display Profiles had a more primitive functionality known as Graphics Schemes. Current production graphics drivers support a feature similar but called Display Profiles. For more details, visit the graphics schemes article.
| Note |
The Schemes or Display Profiles feature may not be available if this feature is disabled by the system manufacturer or the user has limited rights to the system. | |
This applies to:
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