Graphics
Graphics Drivers
Unable to Use the Native Resolution

When using older Intel graphics products, the native resolution of some displays, such as 1920x1080, 1680x1050, and 1440x900, is not available in graphics properties. The extended display information data (EDID) does not read properly when connecting to a subset of digital flat panel (DFP) displays.

Intel has drivers to specifically address this issue that can have longer than normal resume times from standby. This solution only works with external displays, and does not address issues with a built-in display. Intel provides these drivers as is, and has not tested, nor provides warranty, to the operation of the driver for this purpose.

Select your product and operating system from the table to locate your driver.

Microsoft Windows XP 32-bit* Microsoft Windows XP 64-bit* Microsoft Windows Vista 32-bit* Microsoft Windows Vista 64-bit* Microsoft Windows 7 32-bit* Microsoft Windows 7 64-bit*
Intel® 82946GZ Graphics Controller 14.36.5.5016 14.36.5.64.5016 15.11.5.1624 15.11.5.64.1624 15.12.75.4.1930 15.12.75.4.64.1930
Intel® 82Q963/82Q965/82G965 Graphics and Memory Controller Hub (GMCH) 14.36.5.5016 14.36.5.64.5016 15.11.5.1624 15.11.5.64.1624 15.12.75.4.1930 15.12.75.4.64.1930
Intel® 82945G/G31/G33/G35/Q33/Q35 Express Chipset 14.37.1.5029 14.37.1.64.5029 15.12.4.64.1666 15.12.4.64.1666 15.12.75.4.1930 15.12.75.4.64.1930
Mobile Intel® 945 & 965 Express Chipset Family 14.37.1.5029 14.37.1.64.5029 15.12.4.64.1666 15.12.4.64.1666 15.12.75.4.1930 15.12.75.4.64.1930
Intel® B43/G41/G43/G45/Q43/Q45 Express Chipset 14.42.11.5355 14.42.11.64.5355 15.17.17.64.2413 15.17.17.64.2413 15.17.17.2413 15.17.17.64.2413
Mobile Intel® 4 Series Express Chipset Family 14.42.11.5355 14.42.11.64.5355 15.17.17.64.2413 15.17.17.64.2413 15.17.17.2413 15.17.17.64.2413

Note This issue does not occur with newer Intel graphics products, beginning with the first generation of Intel® Core™ Processors with HD Graphics. If you are using a newer Intel graphics product, see Display Resolutions frequently asked questions for more troubleshooting information.
Related topics
Intel® Graphics Driver frequently asked questions
Display Resolutions frequently asked questions
Identifying your Intel® Graphics Controller
Customized computer manufacturer graphics driver is detected

Operating System:

Windows Vista 64*, Windows Vista 32*, Windows 7 (32-bit)*, Windows 7 (64-bit)*, Windows XP 32-Bit Edition*, Windows XP 64-Bit Edition*

This applies to:

2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000
Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Intel® B43 Express Chipset
Intel® Core™ Processors with Intel® HD Graphics
Intel® G31 Express Chipset
Intel® G33 Express Chipset
Intel® G35 Express Chipset
Intel® G41 Express Chipset
Intel® G43 Express Chipset
Intel® G45 Express Chipset
Intel® Q33 Express Chipset
Intel® Q35 Express Chipset
Intel® Q45 Express Chipset

Solution ID: CS-030332
Last Modified: 10-Oct-2014
Date Created: 17-Mar-2009