Before following these instructions, get the graphics driver ZIP file.
Click Start, right-click My Computer, and then click Properties.
- Unpack the ZIP file to a folder of your choice using these steps:
- Right-click the ZIP file.
- Click Extract All (or select WinZip* and an Extract option).
- Follow the prompts to extract or unpack the files to a folder of your choice. The folder should have the unpacked items as shown in Figure 1.
Figure 1: Unpack the Zip file to a folder of your choice
The System Properties window opens. Click the Hardware tab, and then click Device Manager.
The Device Manager window opens. Double-click Display adapters.
Right-click the Intel® graphics controller and click Update Driver (see Figure 2).
||Your computer might list a different Intel graphics controller or chipset, and the Intel graphics controller or chipset could be shown once or twice.|
Figure 2: The Device Manager window with Display adapters section expanded
Select the following option when the Hardware Update Wizard asks to connect to Windows Update: No, not this time. Click Next. (see Figure 3)
Figure 3: Hardware Update Wizard asks to connect to Windows Update
Select the following option: Install from a list or specific location (Advanced), and then click Next.
Select the Don’t search, I will choose the driver to install option, and then Next (see Figure 4).
Figure 4: Please choose your search and install options
Click the Have Disk button, and then click the Browse button
Browse to the directory where you unzipped the file you downloaded, and then select the Graphics subdirectory.
- Locate and highlight the the igxp32.inf file, igxp64.inf file, or kitXXXXX.inf file where XXXXX can be various numbers.
- Click the Open button (see Figure 5).
Figure 5: Locate File
Click the OK button. A window listing all of the available display types should open. Select your computer display adapter and click the Next button.
The operating system then installs the driver (see Figure 6). Click the Finish button when done.
Figure 6: The driver is being installed.
Click the Yes button to reboot. The driver should now be loaded.
If you encounter a problem when using the above Have Disk installation method (steps 2-13) and are unable to successfully install the Intel graphics driver, follow these steps to remove the previously installed graphics driver:
- Click Start on the left of Windows taskbar.
- Click Control Panel or click Settings, and then Control Panel.
||You need to switch to Classic View (see Figure 6) if you are in Category View (see Figure 7) to get to Control Panel.|
Figure 6: Control Panel in Classic View
Figure 7: Control Panel in Category View
- Double-click Add or Remove Programs.
- Select the Intel® Graphics Media Accelerator driver, and then click Remove button (see Figure 8). This function removes the previously installed graphics driver.
Figure 8: Add or Remove Programs
- Reboot the computer when prompted.
- At boot-up, Windows detects new hardware and displays the same window as shown above in Figure 3.
- Repeat steps 6-13 to re-apply the Have Disk Installation method. Ignore any new device messages displayed on the Windows taskbar. These messages disappear once the new driver has been installed.
How to get the ZIP version of the graphics driver
| Windows XP Professional x64 Edition*, Windows XP Starter Edition*, Windows XP 64-Bit Edition*, Windows XP Professional*, Windows XP Home Edition*, Windows XP Tablet PC Edition*, Windows XP Media Center Edition*, Windows XP 64-Bit Edition Version 2003*
This applies to: