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Unable to use the native resolution of some displays

Description

Users may be unable to use the native resolution of some displays when using Intel chipset graphics. Resolutions such as 1920x1080, 1680x1050 and 1440x900 are not available in graphics properties.


Cause

The display's EDID is not read properly when connecting to a subset of digital flat panel displays. Display devices describe its capabilities by sending EDID (Extended Display Information Data) to the computer.


Solution

Intel has released this driver to specifically address this issue however, there may be side effects to this solution such as longer than normal resume times from standby. This solution will only work with external displays such as digital flat panel displays that are connected to the computer's VGA port (sometimes referred to as a D-sub port). This driver is not designed to address issues with a notebook's built-in display (local flat panel display) or a TV. This driver is provided as is. Intel has not tested and does not warranty the operation of the driver for this purpose.

Select the appropriate operating system and driver to resolve this issue:



Related Topic:
Additional troubleshooting information if a larger display mode (resolution, refresh rate, or color settings) cannot be selected


Operating System:
Windows XP Professional x64 Edition*, Windows Vista 64*, Windows Vista*, Windows Vista 32*, Windows XP Professional*, Windows XP Home Edition*, Windows XP Media Center Edition*

This applies to:
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Intel® 946 Express Chipset Family
Intel® 965 Express Chipset Family

Solution ID: CS-030193
Date Created: 10-Feb-2009
Last Modified: 04-May-2009
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