Error: "Unable to output the video to an external device."
While playing a video, this error message may be seen when you try to move the video player window from the primary to the secondary display.
This issue is resolved with the latest graphics driver.
To check whether a newer graphics driver is available for your graphics controller, use the Intel® Driver Update Utility. If the online utility displays a message that a customized graphics driver is detected, click here for additional information.
This applies to: