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Symptom(s):
On some displays, the native resolution for Intel chipsets is not usable. For example, resolutions for 1920x1080, 1680x1050, and 1440x900 are not available in graphics properties.
Cause:
The Extended Display Information Data (EDID) does not read properly when connected to some digital flat panel displays. Display devices describe their capabilities by sending EDID to the computer.
Solution:
Intel has a graphics driver to specifically address this issue. But, there can be side-effects including longer than normal resume times from standby. This solution only works with an external computer display, like a digital flat panel connected to a VGA, DVI, HDMI, or DisplayPort* port. This driver is not designed to address issues with a built-in display (local flat panel) or with a TV connected to the computer. This driver is offered as is. Intel has not tested and does not guarantee the operation of the driver for this purpose.
Check one of the following solutions:
2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000:
If you have a computer that has a 2nd Generation Intel® Core™ Processor with Intel® HD Graphics 3000/2000, see Unable to use the native resolution of some displays.
Intel® HD Graphics chipset families:
If you have a computer that has Intel® HD Graphics, see Unable to use the native resolution of some displays.
Intel® 4 Series Express Chipset families:
If you have a computer that has the Intel® G41, G43, or G45 Express Chipset or the Mobile Intel® GL40, GM45, or GS45 Express Chipset, see Unable to use the native resolution of some displays.
Intel® 3 Series Express Chipset families and the Mobile Intel® 965 Express Chipset family:
If you have a computer that has the Intel® G31, G33, G35, Q33, Q35 Express Chipset or the Mobile Intel® 965 Express Chipset, see Unable to use the native resolution of some displays.
Desktop Intel® 946 and 965 Express Chipset families:
If you have a computer that has the Intel® 946GZ, G965, Q963, or Q965 Express Chipset, see Unable to use the native resolution of some displays.
Desktop and Mobile Intel® 945 Express Chipset families:
If you have a computer that has the Intel® 945G or 945GV Express Chipset or the Mobile Intel® 940GML, 943MGL, 945GM, or 945GMS Express Chipset, see Unable to use the native resolution of some displays.
Related Topics:
Identifying your Intel® graphics controller
How to install the graphics driver
I cannot select a larger display mode (resolution, refresh rate, or color settings). How do I resolve this issue?
Customized computer manufacturer graphics driver is detected
Operating System:
| Windows XP Professional x64 Edition*, Windows Vista 64*, Windows Vista *, Windows Vista 32*, Windows 7 *, Windows 7 (32-bit)*, Windows 7 (64-bit)*, Windows 7 Enterprise, 32-bit version*, Windows 7 Enterprise, 64-bit version*, Windows 7 Home Basic, 32-bit version*, Windows 7 Home Basic, 64-bit version*, Windows 7 Home Premium, 32-bit version*, Windows 7 Home Premium, 64-bit version*, Windows 7 Professional, 32-bit version*, Windows 7 Professional, 64-bit version*, Windows 7 Ultimate, 32-bit version*, Windows 7 Ultimate, 64-bit version*, Windows XP Professional*, Windows XP Home Edition*, Windows XP Tablet PC Edition*, Windows XP Media Center Edition* |
This applies to:
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